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Oracle · 1 hour ago

Data Center Technician (JoinOCI-Ns2)

Reston, VA

Full-time

Onsite

Mid, Senior Level

$68K/yr - $141K/yr

3+ years exp

Oracle is a world leader in cloud solutions, and they are seeking a Data Center Engineer to act as a technical liaison and maintain operational aspects of the Data Center Environment. The role involves troubleshooting infrastructure issues, monitoring environments, and improving processes while providing technical support and documentation.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Understand the design and functionality of the Data Centers within your assigned Region

Provide audits for power and mechanical capacity or upgrades

Work with internal teams to trouble shoot problems and conduct Root Cause Analysis (RCA) and Corrective Action (CA) for design related problems

Work with local colocation companies to understand and coordinate site utility requirements

Provide after-hours support as needed

Work with project teams/colocation partners to properly test and validate installation, operation, and performance of electrical/mechanical systems

Support of Operations including failure mode and root cause analysis, maintenance and troubleshooting support, best practices, maintenance initiatives and operating procedure review

Maintain all technical documentation regarding corporate data centers, this includes procedures for the operations.Work with Regional leaders and other business leaders to manage projects, optimize performance and improve the reliability and efficiency of the collocation, leased and owned data centre. infrastructure electrical and mechanical systems

Participate in operational reviews to collect and analyze technical data to identify and resolve existing reliability and availability concerns

Provide Subject matter Expert resource to identify and resolve resiliency, reliability and availability risks globally

Oversee the Issue intake, Evaluation, and Resolution Process for the review of collocation, leased and owned data centre builds issues with focus on providing quality improvement recommendations

Interface with internal data centre design teams, server hardware teams, environmental health and safety teams to promote standards that maintain consistency and reliability in services delivered

Be recognized as the technical expert within the group as well as within other teams

Be positive and always offer creative, out of the box solutions

Qualification

Data Center OperationsIncident ManagementSystems AdministrationNetworkingPower Capacity AllocationProcess ImprovementInfluencing SkillsCommunicationWork IndependentlyAttention to Detail

Required

Active TS/SCI security clearance w/polygraph

Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience

3-8 years of experience, primarily in Data Center infrastructure Operations support and server administration in a mid-sized environment (200 - 1000+ server systems)

3-8 years of incident management responding to electrical and mechanical failures with a focus on incident resolution and lessons learned

Must have demonstrated expertise in two or more of these areas: Power Capacity allocation – high and low density racks, Incident management and resolution on outages, Systems administration (Linux and/or Windows Servers), Networking (DNS, TCP/IP)

A solid level understanding of data center design, commissioning and operations best practices and ensures their application

Examples of process improvement execution

Examples of a drive to dig into the details of a system or process to solve customer problems

Excellent oral and written communication skills

Strong Adherence to Process and be process champion

Strong influencing skills

Ability to work independently, with little direct management

Experience supporting large, Enterprise customers in an Operations environment

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance