DS Technologies Inc · 2 months ago
Service Delivery Manager – PayPal
Sunnyvale, CA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expDS Technologies Inc is a company that provides innovative, transformative IT services and solutions. They are seeking a highly experienced Service Delivery Manager with expertise in data platforms, cloud migrations, and AI delivery to drive large-scale transformation programs.
Information Technology & Services
Responsibilities
Team & Stakeholder Management
Risk & Issue Management
Quality & Compliance
Reporting & Documentation
Project Planning & Execution
Define project scope, objectives, roadmaps, and deliverables with business and technical leads
Build and manage project plans, schedules, budgets, and resource models
Track and ensure on-time, on-budget delivery of all phases and milestones
Drive end-to-end execution of data transformation, cloud modernization, and GenAI/Agentic AI programs
Lead and collaborate with cross-functional teams including: data engineers, BI developers, cloud teams, analysts, and product owners
Enable seamless communication between technology and business stakeholders
Conduct recurring stakeholder reviews and provide updates to senior leadership
Proactively identify and track project risks, dependencies, and blockers
Build risk mitigation plans and ensure timely issue resolution
Escalate critical risks and drive a culture of continuous improvement
Ensure full adherence to enterprise data governance, compliance, and security standards
Oversee solution testing, UAT, validation, and production release cycles
Maintain high-quality standards for data integrity, accuracy, and reliability
Maintain comprehensive project documentation: project plans, RAID logs, decision logs, and lessons learned
Deliver periodic status reports, dashboards, and executive summaries
Track KPIs and operational metrics to drive accountability and improvement
Qualification
Required
10+ years of leadership experience driving large-scale, complex transformation programs in enterprise environments
Strong delivery ownership, strategic stakeholder engagement, and hands-on governance for data and AI initiatives
Project Planning & Execution
Define project scope, objectives, roadmaps, and deliverables with business and technical leads
Build and manage project plans, schedules, budgets, and resource models
Track and ensure on-time, on-budget delivery of all phases and milestones
Drive end-to-end execution of data transformation, cloud modernization, and GenAI/Agentic AI programs
Lead and collaborate with cross-functional teams including: data engineers, BI developers, cloud teams, analysts, and product owners
Enable seamless communication between technology and business stakeholders
Conduct recurring stakeholder reviews and provide updates to senior leadership
Proactively identify and track project risks, dependencies, and blockers
Build risk mitigation plans and ensure timely issue resolution
Escalate critical risks and drive a culture of continuous improvement
Ensure full adherence to enterprise data governance, compliance, and security standards
Oversee solution testing, UAT, validation, and production release cycles
Maintain high-quality standards for data integrity, accuracy, and reliability
Maintain comprehensive project documentation: project plans, RAID logs, decision logs, and lessons learned
Deliver periodic status reports, dashboards, and executive summaries
Track KPIs and operational metrics to drive accountability and improvement
10+ years in project management or service delivery roles across data, cloud, and analytics ecosystems
Proven delivery experience in: Data warehouse and data lake implementations, BI/reporting platform development, Legacy-to-cloud data platform migrations, Data governance and compliance frameworks
Strong knowledge of SQL, ETL pipelines, data warehousing, BI tools, and analytics platforms
Hands-on familiarity with AWS, Azure, or GCP cloud ecosystems
Mandatory: Experience delivering GenAI solutions, Agentic AI workflows, or AIOps, beyond basic chatbots
Excellent communication, leadership, stakeholder management, and documentation capabilities
Ability to thrive in fast-paced, distributed, cross-functional environments
Preferred
Diversity (Female) Candidates
Company
DS Technologies Inc
DS Technologies Inc - SUCCESS IS OUR DUTY At DS Technologies, we’re more than just a technology provider – we’re your strategic partner in navigating the digital revolution.
51-200 employees
H1B Sponsorship
DS Technologies Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (5)
2021 (4)
Funding
Current Stage
Growth StageCompany data provided by crunchbase