ABSC (Absolute Business Solutions Corp.) · 2 months ago
Tier 3 Service Desk/Systems Administrator
Bethesda, MD
Full-time
Onsite
Mid, Senior Level
$75K/yr - $180K/yr
4+ years expAbsolute Business Solutions Corp (ABSC) is a technology and services company that specializes in supporting clients in the Intelligence, Technology, Defense, AI/ML, and Data Science fields. They are seeking a Tier 3 Service Desk/Systems Administrator to provide systems administration, maintenance, and user support services primarily for Linux and Windows systems, while collaborating with cross-functional teams in a dynamic environment.
ConsultingInformation TechnologyProfessional Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Clear devotion to the DevOps and Infrastructure as Code (IaC) mindset
Perform Linux and Windows builds, installs, configuration, administration, and troubleshooting of Linux and Windows servers to include base configuration, security and system patching, performance monitoring, etc
Implement and enforce DISA STIG compliance across all systems and networks
Develop server builds for virtual and physical environments
Manage, maintain, configure, and deploy system integration tools such as Kubernetes, Rancher, Helm
Develop scripts to support patching, configuration, and other infrastructure team tasking using languages such as Python, Bash, or PowerShell
Design, develop, and support scalable, redundant infrastructure to include physical and virtualized environments
Utilize configuration management tools like Salt and Ansible for infrastructure automation and orchestration
Set up administrator and service accounts, maintain system documentation, tune system performance, install system-wide software, validate and implement system patches, including fast turnaround time security critical patches
Working knowledge of COTS and FOSS storage solution
Improve existing infrastructure to incorporate latest technology best practices and cross application integrations
Administer cloud environments, particularly AWS, including provisioning, monitoring, and optimization
Collaborate with cross-functional teams to implement and maintain agile practices and workflows
Provide support to customers in a professional, knowledgeable manner to maintain excellent customer relationships
Manage and administer accounts to include account creation, password resets, troubleshooting, and termination/deletion
Coordinate your work schedule with your ServiceDesk teammates to ensure the team offers coverage from 6am-6pm, Monday-Friday
Qualification
Required
Bachelor's Degree and 4-8 years of prior relevant experience or Masters with 2+ years of prior relevant experience
At least 4+ years of relevant professional experience
Must have an active Top Secret security clearance with the ability to obtain and maintain a TS/SCI with Polygraph security clearance
Experience in system integrations testing through a full system development life cycle, including implementing test plans, test cases and test processes
Working in an Agile project management environment
Experience with security requirements derivation
Experience documenting test results for corrective actions, reporting and audits
Excellent verbal and written communication skills
Ability to work in a team and also a self-starter who can work on their own
Expertise in configuration, administration, and troubleshooting of Linux (RHEL/CentOS, Ubuntu)
Experience with Patching: yum repositories, APT repositories
Experience with Server builds: virtual and physical
Experience with Cloud Service Providers and cloud operations
Preferred
Experience with data engineering tools such as Kubernetes/Rancher, Cloudera
Experience with Configuration Management (Chef, Puppet, Ansible, Salt) and IaC tools such as AWS Cloudformation
Experience with scripting languages such bash, python3 and power shell
Experience with CI/CD tools ArgoCD, Jenkins, Nexus, Docker/containerd, gitlab/github
Experience with ELK clusters, including Elasticsearch, Logstash, Kibana and *beats
Experience with Windows Systems Administration and troubleshooting Active Directory
Experience establishing large computer end-point environments (> 1,000 end-points)
Experience maintaining AI/ML environments (NVIDIA hardware and software)
Experience maintaining large data (Petabyte) environments and storage solutions
Experience working in an air-gapped/not-connected-to-the-internet environment
Benefits
4 weeks of PTO plus 11 Federal Holidays
Retirement Planning – 401k Fully Vested with Match
Tuition Assistance Program – Annual contributions to help you pay down your loans
Annual Health and Wellness Allowance – buy an Apple Watch, a treadmill, or hit the gym on us
Career Development – Annual Funds to spend on Education and Training
Volunteer Time Off – Annually, all employees can spend 8 hours directly supporting a charity of choice
Charitable Match – ABSC matches an employee’s donation to a qualifying charity
Paid Parental Leave –Employees receive 3 weeks of paid parental leave at 100% pay
Referral Program – We pay for internal and external referrals!
LOV Awards – Earn bonus awards throughout the year from our Living Our Values awards program
Company
ABSC (Absolute Business Solutions Corp.)
ABSC is a technology and services company that combines the agility of a small business with proven processes refined over more than two decades in business supporting public sector clients in the Intelligence, Defense, Health, and Safety areas.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Danny Holloway
Chief Technology Officer
Anthony Sutera
Chief Operating Officer
Company data provided by crunchbase