CrowdStrike · 1 day ago
Business Partner, MSSP Field Operations (Remote)
United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $160K/yr
5+ years expCrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches and redefining security with an advanced AI-native platform. The Business Partner, MSSP Field Operations role focuses on supporting the partner ecosystem and ensuring operational excellence aligned with GTM goals while advocating for partners' needs.
Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityNetwork Security
Responsibilities
Partnering with our MSSP leader and MSSP field operations team, with emphasis to assist with Partner strategy with data led insights into trends, gaps and opportunities to execute the plan
Drive operational cadence, forecasting, pipeline management, and business insights
Partner with sales management to drive territory planning, quota setting and compensation planning
Investigate and resolve commissions issues escalated by the Comp Team
Understand and provide input on the Global MSSP plan, including data, field feedback, and outside-in Partner feedback
Creating and leading the execution of operational plans to streamline, scale and support the MSSP GTM
Working cross-functionally with the Data/Analytics team and Business Architecture team for reporting, data insights, process documentation, etc
Maintain and manage operational improvement plans
Work with Partner Operations field teams for feedback and adoption/change management plans and execution
Work with the Global Partner Operations team to provide requirements for critical capabilities to support the GTM operations plan, including UAT and sign-off with respective stakeholders
Work with the Shared Services team to update process documentation or to evolve tasks as necessary
Good level of understanding and interpreting of data and ability to prepare metrics and KPIs that are shared with management on a regular basis
Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future
Ad Hoc operational support where necessary
Instituting best practices and scalable processes including data flow
Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners
Ability to optimize and prioritize tasks, including training shared services teams, and acting as a point for escalation within the EMEA region
Qualification
Required
Bachelor's degree
Minimum 5 years of Partner / Channel Operations experience
Minimum 5 years of experience in a business operations role supporting an MSSP business
Strong analytical background and ability to flush out anomalies
Be a self-starter, detail and process oriented, and operationally-minded
Excellent presentation and communication skills
Expertise in business applications including Excel, PowerPoint, Salesforce and BI (Tableau is a plus)
Ability to work in a fast-paced environment and manage through ambiguity and change
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Health insurance
401k
Paid time off
Company
CrowdStrike
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.
5001-10000 employees
H1B Sponsorship
CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (62)
2023 (91)
2022 (60)
2021 (49)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO
Leadership Team
George Kurtz
President / CEO & Founder
Zeki Turedi
Field CTO Europe
Recent News
2026-01-17
2026-01-17
Company data provided by crunchbase