Manager, Global Sales Development jobs in United States
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Sendbird · 2 weeks ago

Manager, Global Sales Development

Sendbird is on a mission to build the AI workforce of tomorrow, providing an omnichannel AI agent platform for enterprises. The role involves leading global sales development efforts, designing strategies for outbound prospecting, and coaching SDR talent to drive revenue and engagement.

Developer APIsMessagingMobileVideo Chat
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Comp. & Benefits

Responsibilities

Design and execute a global strategy for outbound prospecting and inbound conversion that consistently generates pipeline and drives revenue
Stand up and scale an AI-augmented SDR engine that blends human creativity with machine efficiency for higher velocity and better outcomes
Identify and qualify opportunities that convert into revenue at a predictable, repeatable rate
Recruit, coach, and develop SDR talent, equipping your team with the skills, mindset, and drive needed to achieve ambitious goals
Adapt strategies across markets using experimentation, curiosity, and regional nuance
Lead with urgency and clarity, ensuring global alignment, accountability, and motivation across distributed teams

Qualification

AI implementationSales Development ManagementData-driven decision makingGlobal sales experienceKPI definitionTrackingCoachingDevelopmentProblem solvingAdaptability

Required

At least 2 years of experience managing an SDR team with ownership of SQL and pipeline targets
Demonstrated experience implementing AI in the SDR motion (from pilot to scaled program) with measurable improvements in productivity or cost efficiency
A minimum of 5 years of total sales experience
Bachelor's degree required
Experience operating across global regions; EMEA and APAC experience is a strong plus

Benefits

20 days PTO
13 paid US company holidays
7 sick days
1 volunteer day
2 rest/rejuvenation days
A birthday day off
Company-subsidized medical, dental, and vision insurance (100% for employees, 80% for dependents)
Flexible Spending Accounts or Health Savings Accounts
Equity program
401(k) program
Parental leave
Life and disability insurance
Be Your Best Self: $3,500 annual stipend (prorated) for development, wellness, learning, and personal growth

Company

Sendbird

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The omnichannel AI agent platform for delightful customer service.

Funding

Current Stage
Growth Stage
Total Funding
$220.72M
Key Investors
Steadfast FinancialY Combinator
2022-01-01Series Unknown
2021-08-17Secondary Market
2021-04-06Series C· $100M

Leadership Team

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John Kim
CEO of AI Agent Workforce
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Harry Kim
Co-Founder & Chief Architect
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Company data provided by crunchbase