Customer Success Rep - Patient Services jobs in United States
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Hologic, Inc. · 1 day ago

Customer Success Rep - Patient Services

positionSan Diego, CA
timeFull-time
remoteOnsite
seniorityEntry Level
money$40K/yr - $61K/yr
date2+ years exp

Hologic, Inc. is dedicated to enabling healthier lives everywhere, every day, with a focus on women's health. The Customer Success Representative will be responsible for ensuring positive interactions with patients and their families, managing patient cases, and assisting with insurance verification and financial applications.

BiotechnologyHealth CareHealth DiagnosticsWomen's
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Answer patient phone calls and provide clear, helpful information about our services
Accurately complete assigned tasks and keep our operations running smoothly
Help manage patient cases and make sure documentation is always up to date
Verify insurance benefits and assist with financial assistance applications
Work with other teams to make sure everyone’s on the same page

Qualification

Healthcare experiencePatient services experienceMicrosoft OfficeData entryMultitaskingAttention to detailCommunication skillsCollaboration

Required

High school diploma required
At least 2 years of experience in healthcare, patient services, or biotech
Basic skills in Microsoft Office and data entry
Attention to detail and ability to multitask

Preferred

Bachelor's degree preferred

Benefits

Bonus eligible

Company

Hologic, Inc.

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We’re an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day.
dateFounded in 1985
location
Marlborough, Massachusetts, USA
people-size5001-10000 employees
web-link
http://www.hologic.com

H1B Sponsorship

Hologic, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (20)
2023 (15)
2022 (32)
2021 (20)
2020 (14)

Funding

Current Stage
Public Company
Total Funding
$2.87B
2025-10-21Private Equity
2025-10-21Acquired
2025-07-15Post Ipo Debt· $2.42B

Leadership Team

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Stephen MacMillan
Chairman President & CEO
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Karen Harrington
Director Scientific Affairs
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Recent News

GlobeNewswire
Halper Sadeh LLC Encourages HOLX, FFWM, MBCN, FMNB Shareholders to Contact the Firm to Discuss Their Rights
2026-01-18
PitchBook
Hologic wraps massive syndicated LBO loan
2026-01-17
PitchBook
How low can spreads go? Hologic’s mega LBO tests the limit
2026-01-17
Company data provided by crunchbase