Software Engineer - Error Monitoring & Resolution jobs in United States
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Focus School Software ยท 2 months ago

Software Engineer - Error Monitoring & Resolution

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

Focus School Software is a leading provider of school management solutions, serving districts across the nation with innovative technology. They are seeking an experienced Software Engineer to lead error monitoring and resolution efforts, ensuring platform stability and reliability for thousands of educators and students.

Information TechnologySoftware

Responsibilities

Configure, optimize, and maintain Sentry error monitoring across our application stack
Monitor, triage, and resolve production issues reported through Sentry
Investigate root causes of errors and implement sustainable fixes
Develop and maintain an AI-powered agent to automatically propose resolutions for common error patterns
Collaborate with development teams to improve error handling and logging practices
Create documentation and runbooks for error resolution procedures
Work closely with quality assurance and technical support teams to improve overall system reliability

Qualification

Error monitoring systemsSoftware development experiencePHPPythonJavaScriptApplication performance monitoringVersion control systemsAI/LLM systemsAutomated testingRelational databasesProblem-solving skillsAttention to detailCommunication skills

Required

3+ years of professional software development experience
Strong proficiency modern web application development
Strong proficiency in PHP, Python, JavaScript, or similar programming language
Experience with error monitoring and logging systems (Sentry, Datadog, New Relic, or similar)
Knowledge of application performance monitoring and optimization
Demonstrated ability to debug complex production systems
Experience with version control systems (Git/SVN)
Strong problem-solving skills and attention to detail
Excellent written and verbal communication skills

Preferred

Experience developing or integrating with AI/LLM systems
Background in educational technology or K-12 school operations
Experience with automated testing and CI/CD pipelines
Solid understanding of relational databases and query optimization

Benefits

Medical Insurance
Dental/Vision Insurance
Life Insurance
Short and Long Term Disability Insurance
401(k) after 6 months
Paid Holidays
Paid Vacation and Sick Time
Fully Remote

Company

Focus School Software

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Focus School Software is an information technology company specializing in student information software services
dateFounded in 2006
location
St. Petersburg, Florida, USA
people-size51-200 employees
web-link
http://focusschoolsoftware.com

Funding

Current Stage
Growth Stage

Leadership Team

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Andrew Schmadeke
CEO & Founder
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Recent News

PR Newswire
Hanford Elementary School District Selects Focus School Software through California EdTech JPA to Replace Synergy SIS
2025-12-01
Morningstar.com
Moon Area School District Selects Focus School Software to Replace Skyward and Modernize Its Student Information System
2025-10-15
Morningstar.com
Bethel Park School District Selects Focus School Software to Replace Legacy SIS
2025-06-06
Company data provided by crunchbase