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Network Connex · 2 hours ago

Area Director - ISP/OSP Data Center

Salt Lake City, UT

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Network Connex is a premier turnkey installer of fiber optic and data center infrastructure. The Area Director will lead engineering, splicing, and data center installations, ensuring compliance with company protocols while maximizing sales and profitability.

Information ServicesInformation Technology

Responsibilities

Manage the operational aspects in the market. Organize operations and staffing such that all required tasks are carried out effectively and efficiently; proactively anticipate and manage change

Oversee area leadership and their subordinates

Serve as an active participant in national and regional meetings

Ensure future profitability through performance reviews and routine discussions on competencies and achieved results

Provide detail-oriented leadership and direction to team members regarding costs associated with customer quotes while highlighting the understanding and adherence to customer timelines

Build and maintain a customer base with new and existing clients, identifying prospective customers and serve as the initial contact to determine viability and desirability of a targeted account

Collaborate with senior leaders to develop sound business cases for strategic priorities and initiatives, including cost and benefit analysis

Manage human resources with respect to selection and retention of qualified staff, orientation and training, compensation, discipline, employee recognition and the implementation of relevant policies

Conduct market evaluations of personnel and market status

Hold staff meetings and mentor regional staff

Ensure compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations

Utilize one’s own network of contacts to source high quality operational, engineering, and administrative resources

Identify and establish new markets through detailed research. Acquire assets necessary for success including but not limited to: Real estate, vehicles, tools, and stock items

Utilize budget minded principles to review and ensure profitability on new, ongoing & completed projects

Provide both a positive and safe working environment through reinforcement of behaviors, a solid understanding of job requirements and ensuring tools and equipment is on-hand

Serve as a corporate liaison to champion cultural change by encouraging critical corporate initiatives, a positive work environment, the enhancement of organizational morale all with the goal to drive operational efficiency

Set the example as a team player that coordinates and communicates activities with other employees, departments, and management

Engage with customers and employees via phone or email in a timely manner 24/7 necessary guidance, accurate quotes, emergency outage responses and/or other requests

Other duties, responsibilities and qualifications may be required and/or assigned

This position may require extended office hours, weekends, holidays, and off hours to support our customer base

Travel may be required depending on the business needs

Qualification

Fiber Optic KnowledgeData Center ExperienceProject ManagementCustomer ServiceBudget ManagementTeam LeadershipMicrosoft Office SuiteInterpersonal SkillsTime ManagementCommunication Skills

Required

3+ years of experience as a Project Manager, Senior Project Manager or Operations Manager

Bachelor's Degree or equivalent combination of education, training, and experience

Must hold a valid driver's license and satisfactory driving record

Familiarity with the overall local market including target client base, competition, project opportunities, suppliers, and partners

Strong interpersonal skills and proven ability to communicate both verbally and in writing

Review and fully understand the contracts and requirements of each project

Proven skills in Customer Service and maintaining composure in a shifting environment

Ability to multitask and stay organized under pressure

Time management skills for meeting deadlines and reporting work progress to customers

Familiarity with Teams, Word, Excel, Outlook & Power Point software (Visio & Adobe a plus)

Thorough understanding of internet tools & search engines/

Preferred

Master's degree preferred

5+ years of relevant job experience. Relevant job experience is described as job experience in a similar industry or job experience with similar essential duties

5+ year experience leading highly productive & cohesive teams preferred

5+ years extensive working knowledge of fiber optic and/or data centers preferred

Desired fields of Study: Electronics, Telecommunications, Construction or Project Management