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BLM GROUP · 2 months ago

Applications Specialist, Tube and Wire Forming Products

Novi, MI

Full-time

Onsite

Entry, Mid Level

2+ years exp

BLM GROUP USA is a leading manufacturer known for its innovative contributions to the fabrication industry. The Applications Specialist will analyze customer application requirements for Tube and Wire Forming products, providing technical expertise and conducting demonstrations to support the sales team and enhance customer satisfaction.

Machinery ManufacturingManufacturing

Responsibilities

Establish oneself as a subject matter expert in their related field, and be able to provide technical expertise to Applications Engineer, Product Managers, and any other team members as needed

Conduct tooling setup on Solutions Center Tube & Wire Forming machines

Run sample parts per request of sales team members

Provide technical expertise to other departments and teams within the Company to aid with project specifications and completion

Development of Sales Tools for new features or machines

Conduct customer software/machine demonstrations at the BLM GROUP USA facility (Solution Center) in Novi, MI and customer facilities

Conduct training for customers at the Solution Center and customer facilities, including any issues encountered during facility visits

Troubleshoot and correct customer applications issues as needed by management, either at the Solution Center or customer facilities

Perform run-off acceptance tests, either at the BLM GROUP facility in Novi, MI or travel to the customer site as needed

Development of Tube and Wire Forming Products machine/software demonstration parts/strategy

Provide machine and software presentations at trade shows and other events as needed

Maintain quality condition of Tube & Wire Forming machines

Perform time studies and feasibility requests as needed

Supports the Applications Engineer and Product Managers by providing advanced technical counsel and solutions to the customer’s specific technical issue

Maintains a positive rapport, professional appearance, and business relationships with customers by providing outstanding customer service

Travel to Italy 1-2 times per year to have continual training in software and hardware of BLM GROUP products

Travel up to 50% as needed by management

Commitment to this position for a timeframe of 3 - 5 years

Overtime as necessary to complete workload as needed by management

Other duties as assigned by management

Qualification

Tube bender experienceCAD/CAM softwareTubeWire FormingRobotic cell integrationStatistical evaluationsMicrosoft OfficeHighly organizedCommunicationTime management

Required

Associate's degree in a Technical field. Prior experience or equivalent military training may be substituted for a degree

At least two years of tube bender experience across multiple applications including tube bender setup, tube bender service, tube bender maintenance, or CNC tube bender part programming

A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years

Thorough understanding of CAD/CAM software and how they apply to specific machine and part applications

Thorough understanding of Tube and Wire Forming tool designs and how they apply to specific machine and part applications

Thorough knowledge and understanding of statistical evaluations

Thorough knowledge and understanding of robotic cell integration

Proficiency in Microsoft Office (Word, Excel, and Outlook)

Able to effectively use the Internet

Highly organized

Excellent verbal and written communication skills and must be able to help advise others within the department with respect to technical matters

Must be able to work effectively with minimal supervision

Must have excellent time management skills

Able to effectively work with all levels of team members and all types of customer personalities