CWT · 2 weeks ago
Defense and Government Travel Consultant I- Onsite Fort Shafter- Hawaii
Honolulu, HI
Full-time
Onsite
Mid Level
$46K/yr - $47K/yr
3+ years expCWT is a global leader in travel management services, specializing in seamless travel solutions for U.S. military and government clients. As a travel counselor, you will provide outstanding customer service to defense & government travelers, ensuring their travel experience is efficient, safe, and enjoyable.
Event ManagementLeisureManufacturingSoftwareTourismTravel
No H1B
U.S. Citizen Only
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
Make changes or solve any issues that might occur during or before the travel
Assignments include both routine and non-routine work
Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
Qualification
Required
3 to 5 years' experience working as a Travel Consultant (or 5 years in other customer service industry)
Advanced knowledge of GDS (Sabre or Amadeus)
A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too
Good verbal and written communication skills
Strong teamwork skills
A positive, 'can do' attitude
Willingness to learn and grow!
Must be a US Citizen
Subject to a company and government background investigation including a criminal history and credit record review
Adhere to all government-required and/or company-mandated information security policies and regulations
Take all Information Security and Privacy Act training required by the Government and/or company
Safeguard any traveler personal identifiable information (PII) in accordance with applicable information security policies or regulations
Benefits
Hands-on paid training
Competitive compensation — including shift differentials, referral bonuses and supplier incentives.
3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
Both on-site and home-based positions available
Flexible working options: Full-time, part-time, nights and weekends
Medical/dental/vision
Employee discounts and supplier incentives
Employee Assistance Program & Employee Resource Groups
Company
CWT
CWT is a business travel management company that provides services to optimize travel, meetings, and events management.
0-1 employees
Funding
Current Stage
Early StageTotal Funding
unknown2024-03-25Acquired
Leadership Team
Patrick Andersen
President & Chief Executive Officer
Recent News
2025-11-14
2025-11-10
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