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Abbott · 2 months ago

Senior Survey Workflow Designer

United States - California - Alameda

Full-time

Onsite

Mid, Senior Level

$87K/yr - $173K/yr

3+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Senior Survey Workflow Designer will lead the development of structured, user-friendly surveys for medical devices, ensuring accuracy and compliance while collaborating with various teams to enhance customer support.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

H1B Sponsor Likely

Responsibilities

Develop and maintain troubleshooting surveys for medical devices

Create logic diagrams (e.g., Visio) to visualize workflows

Collaborate with SMEs, engineering, quality, and Customer Support teams

Lead review sessions to validate survey content

Address documentation issues related to complaints, CAPAs, and integrations

Partner with IT to implement surveys in complaint systems

Optimize documentation processes and identify automation opportunities

Ensure compliance with regulatory and quality standards

Apply best practices in survey flow design and branching logic

Maintain version control and documentation integrity

Report project status and mentor junior writers

Qualification

Survey designProcess mappingTechnical writingFDA knowledgeVisio proficiencyMicrosoft OfficeAnalytical skillsCollaboration skillsProject managementMentoring experience

Required

Bachelor's in Technical Communication, Engineering, Life Sciences, or related field

3+ years in technical writing or survey design, preferably in Medical devices and regulated industries

Strong ability to simplify complex concepts

Excellent communication and collaboration skills; able to work well in team environments and contribute positively to group dynamics

Exceptional writing skills, with a strong emphasis on clarity, structure, and precision

Excellent analytical, project management, and organizational skills

Knowledge of FDA, ISO, CAPA, and complaint handling processes

Proficiency in Visio or similar tools for creating flow diagrams and process maps

Proficiency in Microsoft Office

Proven leadership and mentoring experience

Benefits

Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

An excellent retirement savings plan with a high employer contribution

Tuition reimbursement

The Freedom 2 Save student debt program

FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

Company

Abbott

Glassdoor3.8

Abbott is a healthcare company that produces diagnostic kits, medical devices, nutritional products, and branded generic medicines.

Founded in 1888

Illinois City, Illinois, USA

10001+ employees

https://www.abbott.com

H1B Sponsorship

Abbott has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (1)