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NABIS · 1 month ago

Operations Supervisor

Woodlake, CA

Full-time

Onsite

Entry, Mid Level

$24.50/hr - $24.50/hr

2+ years exp

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world, dedicated to empowering the world to discover cannabis. The Operations Supervisor is responsible for overseeing productivity and ensuring smooth daily operations, while leading team members to achieve operational goals and enhancing customer service.

CannabisLogisticsMarketplace

Responsibilities

Lead hourly team members to achieve daily operational and delivery goals through effective communication, feedback, coaching, and delegation

Proactively seek solutions to capacity-related bottlenecks and quality deficiencies by leveraging inputs from both internal and external partners

Support operational tasks on an 'as needed' basis, including scheduling and facilitating product testing events, and coordinating product pick-ups

Communicate with brand partners regarding scheduling, delivery windows, or other details regarding orders as needed

Produce detailed, high-quality reporting of actual daily performance vs. goals

Provide excellent internal and external customer service, especially when communicating with brand partners and retailers

Assist in improving policies through routine communication with end users, operations management, and technical teams

Oversee on-road activity, troubleshoot driver barriers, and provide sustainable solutions with safety, partner satisfaction, and efficiency in mind

Stay up-to-date on industry trends and regulatory changes, adapting procedures accordingly

Qualification

Cannabis experienceLast-mile distributionLogistics experienceRouting-based softwareMS Office proficiencyGoogle Suite proficiencyCustomer service skillsOutstanding communicationLeadership abilitiesProblem-solving abilitiesTime management skills