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Cross River · 6 hours ago

Relationship Manager, Marketplace Lending

Fort Lee, NJ

Contract

Hybrid

Senior Level

$145K/yr - $175K/yr

6+ years exp

Cross River is a company that builds the infrastructure behind innovative financial products. The Relationship Manager, Marketplace Lending will manage new Enterprise accounts and build upon existing client partnerships, ensuring retention and growth while developing strong relationships with clients.

BankingFinancial ServicesFinTech

Comp. & Benefits

Responsibilities

Be the primary non-operational designated point of contact for our Fintech Banking Enterprise clients across multiple product verticals

Own retention and growth KPIs for our clients by identifying organic and inorganic growth patterns and being the lead for cross-sell activities

Stay up to speed on our client’s business model, strategy, and market performance, identifying upsell/cross-sell opportunities

Develop and nurture our firm’s relationships with our Fintech Banking clientele, at multiple levels per client, including senior management

Perform weekly/monthly review as well as quarterly business review (QBR) with client

Interpret data (market data, competitive data, proprietary data, and client-supplied data) to include in data-driven decision-making process and to create a clear view on the status of the client

Make informed decisions by assessing risk profiles and through an understanding of regulations

Advocate for our clients within the firm; liaise with other departments to resolve issues, implement changes, and integrate technology

Work with legal counsel to draft contracts that are up for renewal, and amendments to existing contracts

Review client accounts to ensure AML/BSA regulations are being observed

Review and drive progress related to any outstanding issues and opportunities

Perform periodic visits to deepen relationships and engage in strategic planning

Qualification

Relationship managementPayments industry knowledgeFintech experienceLoan origination knowledgeRegulatory understandingMultitaskingCommunication skillsAdaptabilityProblem-solvingCross-functional teamwork

Required

6+ years experience managing high-profile relationships in commerce, payments, fintech, and/or banking

Deep experience/exposure to the payments industry inclusive of pricing, network schemes, technologies, leading global players, emerging trends, and regulatory nuance

A broad understanding of the fintech space and how Cross River can leverage the best-in-class solutions to grow its financial solutions offering

Prior MPL experience with familiarity with loan origination, credit and underwriting procedures

Agility and adaptability in a rapidly growing, constantly changing environment

Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment with minimal supervision

History working with cross-functional teams

Ability to multitask without getting overwhelmed

Extreme resourcefulness and excellent communication skills

A learner's mindset and the ability to pick up new information quickly

A genuine excitement for solving client's problems

Willingness to travel