Voya Financial · 2 months ago
Operations Manager, Licensing
MA-Boston, 121 Seaport Blvd
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $113K/yrVoya Financial is committed to providing financial opportunities for everyone, and they are seeking an Operations Manager for their Brokerage Services organization. The role involves managing brokerage services associates, overseeing account processing, and ensuring compliance with policies and procedures while enhancing operational platforms.
Financial Services
Responsibilities
Direct management of brokerage services associates and team leads
Train and support direct reports in Brokerage Services functions
Responsible for day-to-day management of all Brokerage Services functions
Participate in vendor system enhancements and relationship
Closely align with the broker/dealers clearing relationship to manage and communicate functions and modifications
Serve as a content owner related to process and policy documentation; including Brokerage Services owned Written Supervisory Procedures
Serve as a point of contact for internal and external business partners surrounding brokerage services functions and escalations
Other duties as assigned
Qualification
Required
Significant business experience in financial services, ideally broker/dealer
Ability to identify opportunities to enhance operational platforms and systems
Strong leadership attributes and relationship building skills
Strong written and verbal communications skills with ability to influence and lead direct reports, peers and business partners
Technical aptitude and understanding of how systems work/integrate with one another
Strong organization and execution skills while being involved in multiple initiatives
Demonstrated analytical skills
Knowledge and understanding of Microsoft Suite; including Excel and PowerPoint. MS Access a plus
Bachelor's degree or higher
Series 7 and 24 required within 6 months of hire
Benefits
Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year
Company
Voya Financial
Voya Financial is a financial services company that specializes in the fields of retirement, investments, and insurance.
Founded in 1991
5001-10000 employees
H1B Sponsorship
Voya Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (1)
2021 (5)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-01Acquired
2013-05-02IPO
Leadership Team
Heather Lavallee
CEO
Michael Katz
Executive Vice President, Chief Financial Officer
Recent News
2026-01-16
2026-01-09
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2025-12-24
Company data provided by crunchbase