Heartland ยท 2 months ago
Boarding Specialist
Heartland is a part of Global Payment Holding Company, which provides payment solutions for credit, debit, prepaid, and merchant services. They are seeking a Client Support Specialist who will work with sales to verify information and submit merchant applications to the underwriting team, requiring strong attention to detail and customer service skills.
Credit CardsPaymentsTransaction Processing
Responsibilities
Receives and enters all information for completion of processing applications
Acts as communication liaison between sales, underwriting and the merchant
Prepares applications for the merchant's completion (signatures, etc.)
Returns packages with all documentation needed for Underwriting
Communicates with the merchants to gather information needed (phone and email)
Other duties such as answering inquiries, resolving problems, promoting and selling products/services, and/or entering or confirming sales
Requires general knowledge of company, products, and/or services to answer questions
May assess merchant needs and suggest/promote alternative products or services
Qualification
Required
Must be able to navigate a computerized data entry system or other relevant applications
Strong communication and customer service skills
Task oriented and able to handle multiple projects and processes
Attention to detail and high accuracy when entering data
Company
Heartland
Heartland is a fintech company offering payment processing services and point of sale systems for businesses and educational institutions.
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-28Acquired
Recent News
2025-06-05
Payments Dive
2025-05-28
2024-06-01
Company data provided by crunchbase