NCS · 1 month ago
Associate Manager, NCS Field Operations (New York City)
New York
Full-time
Onsite
Mid, Senior Level
5+ years expGlobus Medical is a company dedicated to improving the quality of life of patients with musculoskeletal disorders. The Associate Manager, NCS Field Operations is responsible for leading a team of neurophysiologists, building relationships with surgeons and hospitals, and ensuring the profitability and operational efficiency of the business within their territory.
Medical Device
Responsibilities
Drive engagement and accountability across your team through effective goal setting, action planning, and performance management. Track and measure achievement of utilization and business growth targets to maximize team effectiveness
Actively ensure the education and training of neurophysiologist team members and drive standardization of clinical and operational procedures within region
Hold frequent one-on-one meetings with each team member & host monthly team meetings to cascade company information and assess team needs
Interview and hire new Neurophysiologist team members and assist other team managers in the hiring process as requested
Foster strong surgeon & hospital relationships:
Regularly visit all hospitals and accounts within the territory to maintain and strengthen relationships with surgeons and hospital staff
Actively engage surgeon and hospital customers in education about current trends in IOM, office billing practices, NuVasive products and services and other areas of importance to the business
Conduct meetings and in-services, and provide quarterly QA reports to hospital administrators and surgical staff
Resolve clinical problems and other issues at accounts in a timely fashion, and ensure high-end clinical support for region as needed
Profitably grow the territory:
Ensure 100% case coverage through oversight of the case scheduling process, ensuring fairness, consistency and optimization to fulfill customer needs
Ensure timely completion of administrative duties in the territory (i.e., closing cases, billing accuracy, etc.) and approve time and expense reports for Neurophysiologists
Performs other duties as assigned
Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Qualification
Required
Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
Certified in Neurophysiologic Intraoperative Monitoring (CNIM)
5+ years' experience in Intraoperative neurophysiological monitoring (IONM)
Operating Room (OR) experience required
Strong time management & organizational skills, and ability to manage competing demands, frequent change, delays and/or unexpected events in scheduling and in the operating room on a daily basis
Effective communication skills and proven ability to collaborate in a team-oriented setting including communication in English with surgeons and surgical staff
Ability to handle the demands of regular travel
Be qualified for and maintain privileges at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including COVID-19 vaccine, as applicable)
Be eligible for medical malpractice insurance coverage at standard rates, which insurance shall be provided by the Company
Maintain CNIM status
Able to travel up to 25%
Ability to transport and set up equipment totaling 50lbs in a timely fashion in the operating room including IONM system, laptop, and supplies
Ability to bend over to perform certain duties, stand for several periods of time, visual and auditory skills, manual dexterity, wear gloves, masks, gowns, and goggles for extended periods of time
Requires a valid driver's license and transportation with the ability to transport medical equipment
Benefits
Medical malpractice insurance coverage at standard rates, which insurance shall be provided by the Company
Company
NCS
NCS is committed to providing hospitals, surgeons, and patients a best-in-class IOM experience.
501-1000 employees
H1B Sponsorship
NCS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageCompany data provided by crunchbase