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Fulton Bank · 3 months ago

Senior Manager Operations Fulfillment

United States

Full-time

Remote

Senior Level, Lead/Staff

$124K/yr - $207K/yr

8+ years exp

Fulton Bank is committed to making a positive impact in local communities and champions a culture of continuous learning and inclusion. The Senior Manager Operations Fulfillment will lead, develop, and execute fulfillment processes associated with commercial lending, ensuring efficient loan closings and proper collateral management.

BankingFinancial Services

No H1B

Responsibilities

Manage all aspects of Commercial Fulfillment processes, Post Closing Functions, Centralized Funding, and collateral perfection, including collateral management activities. Ensure all process are designed and executed in a manner that delivers automated integration and quality output for loan boarding, and delivers compliance outcomes with full data accuracy for loan boarding and life of loan servicing of account

Responsible to manage two pathways within commercial loan fulfillment which includes both internally prepared documents and attorney prepared documents. Responsibilities include understanding of loan documentations to provide guidance on interaction with attorneys, including performance management and recommendations for approved attorney list

Responsible for pipeline tracking in all areas of responsibility, compliance with applicable regulations, and timely delivery of service, including the development of effective pipeline management tools for team and leadership

Responsible to manage the use and efficiencies of the applicable systems, workflows, and processes. Manages and facilitates the design of an efficient and scalable operation. Develop metrics that demonstrate team and area performance in accordance with SLAs and budget expectation

Lead and manage teams, manage team projects, and own team resources to ensure that day to day work is standardized, organized, and effective. Conduct a “root cause” analysis to address any emerging issues

Promote a collaborative and results-oriented working environment for the Fulfillment, Post Closing, and Collateral Management Teams. Spearhead innovation, empowerment, and accountability within the team(s)

Collaboration with internal partners to effectively manage / limit upstream and downstream impact on processes, customer experience, and reputational impacts

Qualification

Commercial banking experienceOperational managementLeadership skillsLoan documentation understandingPipeline managementCommunicationInterpersonal abilitiesDecision-makingProblem-solving

Required

Bachelor Degree or the equivalent experience. Specialty: Finance, Business, or a related field

8 or more years commercial banking experience and detailed product knowledge / understanding

6 or more years operational management

Exceptional leadership skills, including indisputable ownership over team results and developmental needs

Ability to interpret and align complex documents that support all covenants and obligated parties based on prior experience with legal language, attorney prepared loan documentation, and attorney closings

Excellent communication and interpersonal abilities across internal and external stakeholders of varying seniority levels

Thoughtful decisioning to evaluate the tradeoffs of a decision and make the best decision for the Bank. Client focused, strategic attitude and willingness to jump into and solve problems