Harper (YC W25) · 2 months ago
AI Business Development Operator
San Francisco
Full-time
Onsite
New Grad, Entry Level
$100K/yr - $140K/yrHarperinsure is building the first AI-native commercial insurance brokerage, aiming to transform the insurance industry by leveraging AI systems. The AI Business Development Operator will be the first point of contact for customers, responsible for onboarding businesses and providing insights for product development and operational efficiency.
Artificial Intelligence (AI)FinTechInsurance
Responsibilities
Conduct high-volume customer calls daily, onboarding businesses and collecting detailed intake information across phone, email, text, and chat
Analyze customer interaction patterns to identify automation opportunities and inform product development
Design and test workflows that scale operations from hundreds to 10,000+ customers monthly
Advise product and engineering teams on system improvements based on real customer insights
Develop protocols and operational procedures that make our systems smarter and more efficient
Qualification
Required
Obsessive attention to detail
Incredible organization
Proficiency with technology and AI tools
Clear communication under pressure
Willingness to grind when the work is unglamorous
Preferred
Experience at a technology company in a highly regulated industry (does not have to be insurance)
Benefits
Group lunches and dinners: We eat together at 6:30pm most nights
Intense but fun: The hours are long, but you're doing it with people you actually like and building something that matters
Meritocracy: Excel here → fast track to leadership roles.
Company
Harper (YC W25)
Harper is a commercial E&S insurance brokerage.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.5MKey Investors
Y Combinator
2025-03-12Pre Seed· $0.5M
Company data provided by crunchbase