RapDev · 1 month ago
Senior Solutions Engineer (Pre-Sales)
United States
Full-time
Remote
Senior Level
$90K/yr - $160K/yr
5+ years expRapDev is a company specializing in modern ITOM, ITAM, ITSM, DevOps & SecOps ServiceNow implementations. They are seeking a highly skilled pre-sales Solutions Engineer to provide technical expertise and guidance to customers, helping them maximize the value of their ServiceNow platform through customized solutions and collaboration with the sales team.
Cloud ComputingConsultingDevOpsGenerative AISoftware
Responsibilities
Collaborate with the sales team to identify and qualify new opportunities and develop a deep understanding of customer needs
Conduct in-depth technical presentations and demonstrate unique expertise in achieving the value of ServiceNow’s solutions in production and at scale
Design and propose customized solutions that leverage ServiceNow’s products and RapDev services to meet customer needs
Lead technical discussions with customers and prospects, answering questions and providing guidance on technical features, functionality, and integration
Conduct hands-on proof of concept testing and product evaluations to demonstrate the value of ServiceNow's solutions
Develop technical content and collateral to support sales and marketing initiatives
Act as a subject matter expert on ServiceNow’s solutions and stay up-to-date on industry trends and competitive offerings
Continuously learn and improve technical knowledge of ServiceNow and supporting technologies
Work collaboratively with the sales, marketing, and engineering teams to ensure successful customer outcomes
Qualification
Required
5+ years of experience in a pre-sales or a similar technical sales role, preferably in the software industry
Hands-on experience with ServiceNow solutions and a strong understanding of use cases and value propositions
Knowledge of, or willingness and ability to develop knowledge of, ServiceNow ITSM, ITOM, ITAM, SecOps, and core platform capabilities (CMDB, Integration Hub, Automation Hub, etc.)
Technical capabilities in areas such as Cloud Engineering/SRE, Application and Infrastructure configuration and maintenance, Application Development/SDLC
Excellent presentation and communication skills, with the ability to convey technical concepts to a non-technical audience
Strong problem-solving skills and the ability to think creatively to develop customized solutions
Ability to work independently and manage multiple projects and priorities
Strong collaboration and team-oriented mindset
Commitment to ongoing learning and professional development
Benefits
100% Employee Healthcare Coverage (Medical, Dental & Vision)
Retirement Plan (5% 401k Match, IRA)
Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Hybrid Work Opportunities
Fitness & Commuter Subsidies available
Equity
Relocation Assistance
SL & LT Disability
Company
RapDev
RapDev is the go-to partner for Fortune 1000 teams, engineering the most progressive ServiceNow and Datadog environments.
51-200 employees
H1B Sponsorship
RapDev has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (3)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-10-02Acquired
Recent News
2025-12-03
Company data provided by crunchbase