ServiceMaster Restoration by Desert Dry · 5 months ago
Lead Property Damage Tech
Phoenix, AZ 85027
Full-time
Onsite
Senior Level
$22/hr - $26/hrServiceMaster Restoration by Desert Dry is dedicated to helping communities rebuild after disasters. The Lead Property Damage Tech is responsible for overseeing restoration projects, ensuring quality control, and providing leadership to technicians while interacting with customers and insurance adjusters.
Consumer Services
Responsibilities
Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job
Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members
Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed
Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines
May train new technicians or key operational and sales team members
Qualification
Required
Experience in leading, training, or managing others in prior role
Role model our customer service expectations with homeowners, adjusters, vendors etc
Valid Drivers' License and satisfactory driving record
Preferred
ASD – Applied Structural Drying Technician
FSRT – Fire & Smoke Restoration Technician
OCT – Odor Control Technician
WRT – Water Damage Restoration Technician
Benefits
Paid Time Off
Medical/Dental/Vision Benefits
401K Plan, 401K matching
Uniforms and Training provided
Growing company with opportunities for advancement for those who desire it
Company
ServiceMaster Restoration by Desert Dry
ServiceMaster Restoration by Desert Dry is specially trained and fully equipped to restore your Phoenix area home or commercial business after any water, fire, or smoke disaster.
Founded in 2003
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase