Chart Industries, Inc. · 1 day ago
Field Service Supervisor
Duluth, GA
Full-time
Hybrid
Mid Level
3+ years expChart Industries is a global manufacturer and service provider of engineered solutions for municipal water treatment and industrial process applications. The Field Service Supervisor will lead technical service scheduling and implement continuous improvement processes while overseeing service contracts and managing warranty claims. This role requires substantial knowledge of water treatment systems and involves both troubleshooting and hands-on fieldwork.
Carbon CaptureIndustrialIndustrial EngineeringManufacturingMedical
Responsibilities
Lead Field Service Start-Up and Technical Service scheduling, record keeping / database, tracking, metrics of results and elapsed time to resolution; report results to management regularly
Implement continuous improvement processes to lower incidents of system / field errors; maintain database of technical service tickets and resolutions; reduce time to resolution
Substantial working knowledge of drinking and process water treatment systems, membrane systems, filter systems, components, and ancillary equipment
Competence in understanding mechanical and electrical systems and ancillary equipment sold by company including chemical feed and monitoring systems, PLCs (Allen Bradley Micro Logix, CompactLogix), CO2 systems, packaged potable, industrial, or groundwater treatment systems & processes
Understanding of media-based adsorption, ION Exchange, membrane, filtration systems and operational principles
Perform telephone and field troubleshooting and problem solving for customers
Conduct system startups and active participation on startup team
Provide technical input to AdEdge designs, operations, and manufacturing to improve internal processes and products offered
System Commissioning Plans and activities related to startup of AdEdge systems
Development of technical bulletins, design improvements and documentation
Overseeing service contracts, managing system warranty claims, spare parts, and field service awarded treatment projects
Qualification
Required
High School Diploma or GED
3+ years of experience working in a water treatment environment
Working knowledge of drinking and process water treatment systems, membrane systems, filter systems, components, and ancillary equipment
Excellent personal communication skills for interfacing with customers
Solid, practical experience with variety of water treatment system design and operations
Hands on / field experience implementing water treatment projects
Strong competence in contractor interface, scheduling, estimating, working with A/E firms and strong working knowledge of engineering drawings and specifications
Strong personal computer skills and good knowledge of Excel and Word
Must be organized and able to multi-task and work on multiple projects concurrently
Training in general safety, electrostatic discharge awareness, foreign object damage awareness and quality system awareness
Develop and/or adapt inspection equipment to meet quality control standards, make suggestions about procedures, standards and equipment to facilitate work and maintain product quality
Analyze facts or circumstances surrounding individual problems to determine what action should be taken within the limits of standard practices
Responsible for compilation and maintenance of inspection reports and records
Investigate and determine cause of faulty work and consult and advise production supervisors as to corrective measures
Benefits
Medical
Dental
Vision
And many more benefits
Company
Chart Industries, Inc.
Chart Industries, Inc.
10001+ employees
H1B Sponsorship
Chart Industries, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$6.04BKey Investors
JP Morgan Chase
2025-07-29Acquired
2024-04-08Post Ipo Debt· $1.25B
2023-09-21Post Ipo Debt· $1.78B
Leadership Team
Samuel Thomas
CEO and Chairman
William Johnson
CEO / Chairman
Recent News
2025-12-08
2025-11-19
Company data provided by crunchbase