Compassus · 1 day ago
Hospice Director of Clinical and Operations Solutions
Dallas, TX
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expCompassus is a healthcare organization dedicated to providing compassionate care. The Hospice Director of Clinical and Operations Solutions is responsible for overseeing hospice services, improving operational efficiency, and providing education and support for clinical and non-clinical roles.
Elder CareHealth CareTherapeutics
Responsibilities
Oversees the consultative process between the Medical Director and the members of the Interdisciplinary Team (IDT), assists in requesting appropriate care orders and attendance to identified patient needs if patient’s attending physician is not available
Ensures hospice services are available 24/7
Develop and present effective education modules
Troubleshoot questions/concerns presented by staff, seek appropriate avenues for resolution, and see through to resolution
Identify areas of improvement, develop solutions, and advise team on compliance and efficiency while ensuring they adhere to best practices
This position serves as a subject matter expert and may provide training and support for operational processes for clinical and non-clinical roles
Maintains up-to-date knowledge of policy changes, process changes, home office department updates, regulatory updates, and other general company information
Follows state regulatory requirements for supervision of nursing services
Manages all members of the IDT including aspects of scheduling, productivity, mentoring, pay practices, timekeeping, performance reviews, and team member support
Documents in the patient’s clinical record when required; demonstrates proficiency with documentation requirements
Actively collaborates regarding QAPI activities and provides feedback and input into Performance Improvement
Participates in performance improvement programs
Upholds a personal philosophy of integrity and commitment; communicates proactively when schedule changes are needed
Analyzes and reports on quality metrics including Hospice Item Set, CAHPS, and symptom management outcomes
Participates in care delivery for patients as needed including conducting admissions, recertification visits, routine visits, and discharge visits
Manages the care for a caseload of patients if needed to support ebb and flow of census changes
Participates in after-hours shifts as needed including primary and back-up on-call
Serves as the administrator on call when scheduled
Performs other duties as assigned
Qualification
Required
Associate of Bachelor's degree in Nursing required
Proficient in the use and function of Homecare Homebase EMR for Hospice – experience must be in the past 12 months
Minimum of five (5) years of nursing experience with three (3) years experience in hospice required
Minimum of five (5) years of management experience with two (2) years experience in hospice or home care required
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percentage
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties
Strong written and verbal communications
Ability to understand, read, write, and speak English
Strong organizational and time management skills
Must be able to work a flexible schedule to include nights and weekends
The role requires 75-100% travel across the United States including all time zones and weather conditions
Proficiency with the Homecare Homebase EMR for the hospice system is required
Active and unencumbered Registered Nurse license in state(s) of employment required
Preferred
Experience in a regional role in hospice or home care preferred
COMPACT license preferred
Information Systems certifications/training are helpful
Benefits
Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
Career Development: Access leadership pathways, mentorship, and personalized professional development.
Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
Company
Compassus
Compassus provides hospice, home health, home infusion, and palliative care services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Michael J. Asselta
Chief Executive Officer
Recent News
2025-10-14
2025-10-04
Fierce Healthcare
2025-04-23
Company data provided by crunchbase