BHC · 2 days ago
Club Managing Director
BHC is launching a membership club in 2026 and is looking for a Club Managing Director to oversee its day-to-day operations. This role involves building the club from the ground up, developing a membership program, and ensuring exceptional guest experiences and service excellence.
Hospitality
Responsibilities
Lead the full development of the private club from concept to launch, including establishing service standards, operations, and brand identity
Build and implement a comprehensive membership strategy to attract, engage, and retain a high-value member base
Design and implement all operational systems, processes, and SOPs
Collaborate with ownership, Brand Director, and stakeholders to ensure the club’s pre-opening and launch phases meet project goals and timelines
Oversee the planning and execution of soft openings, member previews, and opening events to establish the club’s reputation from day one
Oversee all daily operations of the private club, ensuring a subtle, seamless and elevated experience for members and guests
Lead the food and beverage program, maintaining excellence in service, cuisine, and presentation
Foster strong relationships with members to understand their preferences, personalize service, and enhance satisfaction
Train and lead a team of hospitality professionals committed to exceptional service
Collaborate with culinary, events, and service teams to execute high-profile functions, member events, and private engagements
Ensure adherence to brand standards, service protocols, and club policies across all touchpoints
Manage budgets, cost control, and financial reporting in partnership with executive leadership
Monitor member feedback and implement service improvements accordingly
Maintain high standards of cleanliness, safety, and compliance with health and liquor regulations
Stay current with trends in luxury hospitality and private club management to innovate and improve service offerings
Qualification
Required
Minimum of 5–7 years of leadership experience in a private club setting
Strong background in fine dining operations and high-end food and beverage service
Exceptional interpersonal skills with a refined and anticipatory approach to guest service
Proven leadership and team-building skills with the ability to motivate and develop a high-performing team
Proficiency in club management systems, point-of-sale platforms, and basic financial reporting
Excellent organizational and time-management skills with strong attention to detail
Impeccable personal presentation and communication abilities
Knowledge of luxury service standards
Preferred
Bachelor's degree in hospitality management or related field preferred
Certifications from CMAA or similar professional organizations are a plus
Company
BHC
Founded in 2021, BHC is a Charleston, SC-based luxury urban resort destination whose sole purpose is to create meaningful ways for people to connect and share extraordinary experiences.