WesBanco · 2 months ago
Mortgage Loan Officer - Residential Lending
Parkersburg, WV
Full-time
Hybrid
New Grad, Entry Level
0+ years expWesBanco is a financial institution seeking a Mortgage Loan Officer specializing in residential lending. The role involves originating various types of mortgage loans, generating bank fee income, and providing exceptional customer service while adhering to industry standards.
BankingFinanceFinancial Services
Responsibilities
Be the content expert on all the programs and products offered by WesBanco, as well as the overall mortgage industry
Listen to the needs of customers and align them with the appropriate product and program to meet their mortgage needs
Pre-Qualify purchase customers as requested
Complete loan applications, inputting complete and accurate information in the Origination System currently utilized by WesBanco Bank
Obtain ALL necessary documentation specific to the product, program and specific needs of the client
Review customer provided documentation to insure it meets all industry standards, review customer credit and analyze overall information to ensure that any unanswered questions are documented and provided
Disclose and provide the client with all required documentation within 3 days of application
Deliver a complete application electronically to my processing partner within 3 days of application, followed by the customer provided documentation within 5 days of application
Review realistic expectations and timeline with the customer during the initial application process
Conduct weekly pipeline calls with your processor and/or team to ensure all information is shared, and all needs are identified with "what is needed", "who is responsible to satisfy need" and "when will it be completed."
Promote WesBanco mortgage within the real estate community by attending realtor functions, community events and educational opportunities within the industry
Work assigned branches to insure you are known as their mortgage expert, conduct monthly quick start meetings and do a minimum of 4 "Mortgage Days" in the branch to promote your services to the branch customers
Communicate effective updates with customers throughout the mortgage process to insure they have no surprises
Maintain and update CORE Sales stage information to ensure the referral source can see the progress of the referral
Promote and cross-sell all bank products and services
Adhere to the terms of your Service Level Agreement (SLA)
Must meet the minimum required milestones as assigned
Must provide exceptional, professional service to mortgage customers, underwriters, processors and closers
Qualification
Required
Originate various types of mortgage loans
Generate bank fee income by originating secondary market loans and build or replace portfolio as directed by senior management
Willingness to provide a level of service which will clearly differentiate us from our competitors
Professional demeanor in appearance, interpersonal relations, work ethic and attitude
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner
Be the content expert on all the programs and products offered by WesBanco, as well as the overall mortgage industry
Listen to the needs of customers and align them with the appropriate product and program to meet their mortgage needs
Pre-Qualify purchase customers as requested
Complete loan applications, inputting complete and accurate information in the Origination System currently utilized by WesBanco Bank
Obtain ALL necessary documentation specific to the product, program and specific needs of the client
Review customer provided documentation to insure it meets all industry standards, review customer credit and analyze overall information to ensure that any unanswered questions are documented and provided
Disclose and provide the client with all required documentation within 3 days of application
Deliver a complete application electronically to my processing partner within 3 days of application, followed by the customer provided documentation within 5 days of application
Review realistic expectations and timeline with the customer during the initial application process
Conduct weekly pipeline calls with your processor and/or team to ensure all information is shared, and all needs are identified with 'what is needed', 'who is responsible to satisfy need' and 'when will it be completed.'
Promote WesBanco mortgage within the real estate community by attending realtor functions, community events and educational opportunities within the industry
Work assigned branches to insure you are known as their mortgage expert, conduct monthly quick start meetings and do a minimum of 4 'Mortgage Days' in the branch to promote your services to the branch customers
Communicate effective updates with customers throughout the mortgage process to insure they have no surprises
Maintain and update CORE Sales stage information to ensure the referral source can see the progress of the referral
Promote and cross-sell all bank products and services
Adhere to the terms of your Service Level Agreement (SLA)
Must meet the minimum required milestones as assigned
Must provide exceptional, professional service to mortgage customers, underwriters, processors and closers
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing
You will also be expected to complete all assigned compliance training in a timely manner
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Able to multi-task under sometimes stressful conditions
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Company
WesBanco
With over 150 years as a community-focused, regional financial services partner, WesBanco Inc.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$260MKey Investors
PNC Bank
2025-09-10Post Ipo Equity· $230M
2022-10-03Post Ipo Debt· $30M
2015-11-02Acquired
Leadership Team
Jeff Jackson
Chief Executive Officer
Adam Thomas
Executive Vice President Tennessee Regional President
Recent News
2026-01-07
2025-10-29
Company data provided by crunchbase