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Omnigo · 2 months ago

Implementation Specialist II - Courts (Remote Position)

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Omnigo Software LLC is a leading provider of safety software solutions for the justice community, aiming to empower courts with innovative technology. The Implementation Specialist II will be responsible for delivering and configuring case management software, working closely with court professionals to analyze requirements and ensure successful implementation.

Law EnforcementPublic SafetySecuritySoftware

H1B Sponsor Likely

Responsibilities

Analyze customer business requirements and translate them into effective software configurations

Configure and customize software applications to align with client needs and operational workflows

Develop key project deliverables including process documentation, gap analyses, and functional design specifications

Serve as a subject matter expert on product functionality and best practices

Conduct onsite and remote training sessions for customer teams

Facilitate software testing and user acceptance sessions

Provide comprehensive implementation and post-implementation support

Consult with clients to identify opportunities for process improvement and system enhancements

Collaborate with internal teams—including Sales, Customer Success, Product Management, and Marketing—to share customer feedback and contribute to product development

Assist in the creation of training materials and curricula for new features and product updates

Travel to customer sites as needed to support implementation efforts

Qualification

Court case management softwareSoftware implementationProcess improvementProject managementTraining deliveryAnalytical skillsCommunication skills

Required

Bachelor's degree in Criminal Justice, Management Information Systems, or a related field

Minimum of 2 years of experience in the court or judicial sector

Hands-on experience with court case management software

Proven experience in software implementation, configuration, or system administration

Strong project management, organizational, and presentation skills

Demonstrated ability to deliver effective training, with a solid understanding of adult learning principles (preferred)

Excellent problem-solving, analytical, and troubleshooting abilities

Ability to manage multiple priorities and deadlines in a fast-paced environment

Willingness to travel as required

Preferred

Familiarity with change management and process re-engineering within the judicial or government sectors

Experience collaborating in cross-functional project teams

Excellent written and verbal communication skills, with the ability to translate technical concepts into user-friendly language

Company

Omnigo

Omnigo Software is a leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, and other enterprises, offering easy-to-use and flexible applications that provide actionable insight for making more informed decisions.

Founded in 2017

St Louis, Missouri, USA

51-200 employees

http://omnigo.com

H1B Sponsorship

Omnigo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2025 (1)

2024 (2)

2022 (1)