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Milliken & Company · 15 hours ago

Account Manager, Fire Service - Apparel Strategic Business Unit

Spartanburg, SC

Full-time

Onsite

Mid Level

3+ years exp

Milliken & Company is a global manufacturing leader focused on materials science. The Account Manager for the Fire Service will manage and grow a customer base while driving new business development in the fire service market, focusing on sales growth through fabric adoptions and exceptional client service.

ChemicalChemical EngineeringCustomer ServiceHealth CareIndustrialMachinery ManufacturingManufacturingPlastics and Rubber ManufacturingSalesTechnical Support

Responsibilities

Call on potential end-user Fire Departments, Fire Department Distributors and Fire Service Garment Manufacturers, introducing Milliken branded fabrics

Cultivate and maintain strong relationships with fire departments/safety committees, dealers/distributors, and manufacturing partners

Drive sales growth through strategic fabric adoptions and program development

Teach and train on the quality and value of specifying our fabric brands

Serve as a subject matter expert and effectively communicate all relevant NFPA standards and ASTM test methods relevant to Milliken’s Fire Service product portfolio and the fire service market

Coach and teach on sustainability and unique features and benefits in our fabric offering

Facilitate train-the-trainer presentations on code and standards updates, building the value of a partnership with Milliken and our brands

Schedule customer appointments and training sessions

Meet required account metrics and sales goals by focusing on the right end users in the buying cycle

Document all customer interactions and sales activities in the company’s CRM system

Identify and pursue new business opportunities, including annuity-based programs with end users

Collaborate effectively with cross-functional Milliken teams to drive alignment, share insights, and secure the necessary support for success

Navigate technical and complex sales cycles and influence key decision-makers to specify Milliken fabrics

Qualification

Sales ExperienceSales Track RecordSales Force KnowledgeCommunication SkillsPresentation SkillsTeam PlayerOrganizational SkillsSelf-StarterStrategic ThinkingResults-oriented