Director, Events and Fan Experience jobs in United States
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New York Red Bulls · 18 hours ago

Director, Events and Fan Experience

New York Red Bulls is one of the original teams in Major League Soccer, known for its competitive spirit and strong community ties. The Director of Events and Fan Experience will lead the strategic vision and execution of live events and fan engagement, ensuring that every experience reflects the club's brand and culture. This role involves overseeing game presentation, collaborating with internal teams, and driving community initiatives to enhance fan connection and experience.

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H1B Sponsor Likelynote

Responsibilities

Own the overall vision, quality, and strategy of the New York Red Bulls matchday and live event experience, ensuring every touchpoint reflects the energy, emotion, and standards of the Red Bull brand
Serve as the executive lead and creative driver of all stadium entertainment and game presentation, from pre-match atmosphere to final whistle
Oversee the direction and alignment of key show elements, including music, videoboard content, in-game moments, and fan engagement features, ensuring consistency with brand and audience objectives
Collaborate across departments (Ticketing, Partnerships, Marketing, Operations) to integrate promotions, storytelling, and sponsor activations seamlessly into the live experience
Lead the development of innovative entertainment concepts, theme nights, and talent integrations that elevate the overall event experience
Manage and mentor the game presentation team responsible for technical execution (run of show, scripting, and production)
Continuously evolve the club’s approach to entertainment and live events, informed by trends in sports, culture, and fan behavior
Oversee Hype House entertainment programming and experiential activations
Drive revenue generation through sellable asset creation and management in collaboration with Business Solutions and Partnerships
Lead the overall vision and strategy for local grassroots marketing, field marketing, and community impact initiatives
Set clear priorities, goals, and KPIs for the field marketing and community teams, overseeing the planning and execution of up to 50 events annually
Identify and engage key target markets across the tri-state area to drive brand visibility, fan growth, and ticket sales
Build and maintain relationships with local businesses and institutions — including restaurants, hotels, office buildings, and residential communities — to strengthen year-round brand presence
Oversee strategic programs such as the Pub Partnership network and community giveback initiatives, ensuring alignment with club values and fan culture
Ensure all live events and community activations reflect the entertainment standards and creative identity of the Red Bull New York and the Red Bull brand
Guide, mentor, and empower the field and community teams to deliver exceptional, on-brand experiences that build affinity and drive measurable results
Maintain a pulse on local culture and entertainment trends to inspire fresh, relevant fan experiences

Qualification

Live event productionAudience engagement strategyCross-functional collaborationEvent marketingBudget managementSolutions-oriented mindsetShow management toolsInterpersonal skillsCommunication skillsOrganizational skillsTeam leadership

Required

Bachelor's degree or equivalent experience required
10+ years of experience in live entertainment, event production, or related fields, including at least 5 years in a management or supervisory role
Proven success leading cross-functional teams, managing budgets, and delivering complex projects on deadline
Exceptional interpersonal and communication skills, with the ability to build strong relationships and motivate teams
Entrepreneurial mindset with a hands-on, solutions-oriented approach
Excellent organizational skills and comfort using show management tools (e.g., Shoflo)
Flexible and collaborative team player who thrives in fast-paced, dynamic environments
Willingness to work extended and/or irregular hours, including nights, weekends, and holidays, as required for events and matchdays

Preferred

Experience within professional sports or large-scale live events strongly preferred

Benefits

Comprehensive Medical, Dental and Vision Plans
401k Match
Family Leave
PTO & Paid Holiday Schedule
Pet, Legal, and Life Insurance
Tuition Reimbursement

Company

New York Red Bulls

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The New York Red Bulls is a nation's premier youth soccer development programs.

H1B Sponsorship

New York Red Bulls has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Christina Giunta-Quarino
Chief of Staff
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Claire Noonan
Head of Human Resources
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Company data provided by crunchbase