Net2Source (N2S) · 1 day ago
Tour Guide
Net2Source Inc. is a global leader in workforce solutions, recognized for its significant growth and innovation in connecting talent with opportunities. The Visitor Relations Tour Guide role involves delivering exceptional experiences at the Future of Flight, engaging with visitors, leading tours, and facilitating educational activities related to aviation and aerospace innovation.
Responsibilities
Engages customers enthusiastically; supports all aspects of visitor experience to enhance •• brand and products. Actively creates exceptional experiences for a diverse audience
Creates a positive impression of The •• Company, reflecting •• values in all activities and in all contact with the public
Memorizes and delivers extensive scripted material and approved messaging to guests. Actively incorporates script updates and new content as required. Practices continuous learning with supplemental material and •• Company news
Leads tour activities with up to 52 attendees and theater presentations with up to 200 attendees
Facilitates ticket purchases, guest greeting and briefing, theater tech and other operational assignments in support of these programs
Assists visitors with general building wayfinding and services at both Future of Flight and Everett Factory sites
Learns gallery and exhibit content and actively engages with visitors to share information accurately. Facilitates interactive experiences with general public, groups and event guests. Proactively addresses and/or reports safety issues or concerns. Assists with evacuating guests during emergencies and implements safety training practices as needed
Works efficiently to optimize program timing and throughput with tours and works collaboratively on position coverage and rotations
Works a flexible schedule which may include early mornings, mid-days, and evenings, plus weekends and holidays as tour and event schedules require
Completes mandatory training assignments in a timely manner and participates actively in team training and meetings
Other duties as assigned
Qualification
Required
1 or more years' related work experience in a role which required strong customer service and communication skills
Experience with a role that requires presenting, training, teaching, or acting in a client facing environment
Experience working in a team environment
Proven reliability, punctuality and regular attendance
Flexible schedule with ability to work early mornings, mid-days, evenings, weekends and holidays
Must be able to work in standing or walking positions for up to six (6) hours per shift
Preferred
Six months' experience giving public tours and/or public speaking
Six months' experience with technology related to events, exhibits, or POS
Proficient with Microsoft Office tools
Any experience with
•
and/or
•
Future of Flight
Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.)
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
H1B Sponsorship
Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)
Funding
Current Stage
Late StageCompany data provided by crunchbase