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Duly Health and Care · 2 months ago

Epic Optime Analyst II

Downers Grove, Illinois

Full-time

Onsite

Mid, Senior Level

$68K/yr - $102K/yr

2+ years exp

Duly Health and Care is seeking an Epic Optime Analyst II who is responsible for configuring, documenting, testing, modifying, and maintaining Epic applications. The role involves working with analysts and operational counterparts to support the integrated Epic electronic medical record and participating in system enhancement projects.

Health CarePersonal HealthWellness

Responsibilities

Serve as subject matter expert in ambulatory surgery/procedural workflows (GI, Pain, etc.) across all phases of care

Manage and optimize case entry, case scheduling, preference cards, implants, inventory, and materials management

Support and enhance components including grease boards, e-consents, Slicer Dicer, Workbench Reporting, workflow engine rules, menus, activities, navigators, and flowsheets

Provide technical and operational support across 2–3 Epic modules

Dedicate ~60% of time to operational support and quarterly system updates

Dedicate ~20% of time to enhancements and project-based optimization

Act as liaison between I&T and clinical operations to identify functional and technical improvement opportunities

Investigate complex errors and coordinate detailed root-cause resolutions

Document workflows and system tools with clarity and consistency

Serve as subject matter expert in Epic Optime/ASC within cross-functional IT project teams

Participate in release note review, testing, and execution for quarterly updates and system upgrades

Provide after-hours on-call support on rotation

Mentor Analyst I team members and support vendors on internal processes and technical practices

Qualification

Epic Optime CertificationEpic Optime/ASC workflowsSurgical/procedural workflow experienceHealthcare operations knowledgeSystems analysisContinuous improvementProblem-solvingCross-functional collaborationAttention to detailClear communication