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AAA Auto Club Enterprises · 2 months ago

Monitoring Engineer

Coppell, TX

Full-time

Onsite

Mid Level

3+ years exp

AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, employing 14,000 individuals to serve 17 million members. The Monitoring Engineer will design, support, and maintain a large enterprise observability platform while collaborating with various teams to clarify monitoring requirements and enhance self-sufficiency in tool usage.

Insurance

Responsibilities

You’ll be responsible for the design, support, and maintenance of a large enterprise observability platform

You’ll assist in supporting JVM and component-level monitoring in non-prod environments, playing an important part in development and testing activities

You’ll document processes and procedures, system configurations, revision and patch management of supporting software and hardware

You’ll do a mix of engineering, consultative collaboration (training), and hands-on customer/tool support

You’ll devise new and innovative ways to analyze huge amounts of security data to nefarious activity

You’ll collaborate with IT Architecture to understand future system state

You’ll review the acquisition, configuration, testing, implementation and troubleshooting of secure network management systems to support all aspects of the day-to-day operations

Qualification

Enterprise network monitoringObservability toolsTCP/IPWiresharkAgile methodologiesNetwork engineeringSNMPAnalytical skillsClient-focusedCollaborationDocumentationProblem-solving

Required

3-5 years of experience in network engineering with emphasis in enterprise network monitoring and observability tools

Client-focused and collaborates with engineers, developers, and infrastructure teams to provide a reliable and dynamic set of services through an enterprise monitoring solution

Understanding of TCP/IP, HTTP/HTTPS, DNS, SNMP, ICMP, etc

Understanding of basic routing and interactions between routers, switches, load balancers, firewalls, and security systems

Solid understanding of SNMP (all versions), NetFlow, Sflow, NMS Tools, SolarWinds Orion, StatSeeker

Ability to decode and understand Wireshark captures

Familiarity with Windows server and Linux OS'

Familiar with Agile approaches (e.g., SCRUM, Kanban, TDD), and methodologies

Bachelor Degree in Computer Science or Information Systems, or equivalent applicable experience