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Lightedge · 2 months ago

Monitoring Engineer

Omaha, Nebraska

Full-time

Hybrid

Senior Level

5+ years exp

LightEdge Solutions is developing IT solutions to propel businesses forward over the next decade. As a Monitoring Engineer, you will be responsible for the reliable operation of the organization’s systems, focusing on designing and implementing monitoring solutions to enhance system performance and availability.

Cloud ManagementInformation TechnologyInternetWireless

No H1B

Responsibilities

Design and implement monitoring solutions to track the performance, availability, and health of various systems and services

Establish robust monitoring frameworks, set up alerts, and analyze system metrics to identify and resolve issues proactively

Establish and align metrics, including SLAs, SLOs, and SLIs, to closely tie system performance to business objectives, ensuring that the site reliability engineering efforts support the overall goals and customer satisfaction

Utilize AIOPS techniques to leverage automation in Incident Management and Response

Develop and maintain automated incident response systems that can detect and mitigate issues automatically

This includes automated incident triaging, remediation, and escalation workflows to minimize manual intervention and improve response times

Leverage the IT Service Management (ITSM) platform’s capabilities to integrate monitoring into incident management, change management, and other operational processes, enhancing the efficiency and effectiveness of site reliability engineering practices

Working closely with IT functional owners & SME’s

Perform implementation, monitoring system administration and integration functions

Tasks will consist of developing detailed designs, execution and troubleshooting of strategic solutions in support of effective monitoring, alerting, escalation, automation, reporting and event correlation

Qualification

Enterprise monitoring solutionsNetwork Switches knowledgeVMware InfrastructureMonitoring systems experienceServiceNow integrationAutomation managementImplementation supportMulti-platform environmentMonitoring requirements understandingCommunication skills

Required

5 years hands-on experience with enterprise monitoring solutions

Must possess knowledge of Network Switches, Server hardware, Storage, and Virtualization Technologies

Understanding of VMware Infrastructure

Experience working with variety of monitoring systems such as Zabbix, vRealize Operations Manager, Nagios and Science Logic

Experience and proficiency in integrating with ServiceNow or similar IT service management platforms

Experience with managing automations within a monitoring environment

Ability to provide guidance with design, maintenance, and improvements to enterprise level monitoring solutions

Excellent verbal and written communication skills, ability to present complex ideas and designs to a variety of technical or non-technical stakeholders

Experience with design, implementation, and support of monitoring tools in a complex, multi-platform environment

High level of understanding monitoring requirements for Storage, Network, and Compute servers

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future