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CWT · 2 weeks ago

- Defense & Government Travel Consultant II (experienced - Virtual position)

United States

Full-time

Remote

Mid Level

3+ years exp

CWT is a global leader in travel management services, specializing in seamless travel solutions for U.S. federal clients. As a Defense & Government Travel Consultant II, you will provide exceptional customer service to travelers, ensuring their travel arrangements are efficient and tailored to their needs.

Event ManagementLeisureManufacturingSoftwareTourismTravel

No H1B

U.S. Citizen Only

Responsibilities

Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation

Ensure reservations are built according to client standards and preferences

Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience

Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares

Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work

Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date

Qualification

Travel Consultant experienceAdvanced Sabre GDSCustomer serviceWillingness to learnVerbal communicationWritten communicationTeamwork skillsPositive attitude

Required

3 to 5 years experience working as a Travel Consultant

Advanced knowledge of Sabre GDS

A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too

Good verbal and written communication skills

Strong teamwork skills

A positive, 'can do' attitude

Willingness to learn and grow!

Must be a US Citizen

Authorization to work in the US is not sufficient for this position

Subject to a company and government background investigation including a criminal history and credit record review

Required to adhere to all government-required and/or company-mandated information security policies and regulations

Required to take all Information Security and Privacy Act training required by the Government and/or company

Required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations