Coastal Carolina University · 2 months ago
Information Technology Assistant (Level I) - ITS (Student Employee)
Conway, SC
Internship
Onsite
InternCoastal Carolina University is seeking a student employee for the Information Technology Assistant position. The role involves supporting students, faculty, and staff with technology-related inquiries while delivering excellent customer service in a computer lab setting.
EducationKnowledge ManagementUniversities
Responsibilities
Support students, faculty, staff, and other constituents by addressing software and technology-related inquiries in Student Computing Services while delivering excellent customer service
Troubleshoot issues and answer questions via phone or in person
Report any hardware problems to Information Technology Services staff supervisors promptly
Operate and maintain computers and data processing equipment as needed
Work in a computer lab setting, ensuring a clean and organized environment
Assist users with printing and maintaining lab equipment
Offer general assistance with various applications and programs, including but not limited to, Word, Excel, PowerPoint, Adobe, Moodle, email, internet browsers, and Self-Service
Troubleshoot and assist with the operation of lab equipment, such as printers, scanners, and CCUPrint stations
Perform any other duties assigned by supervisors as necessary
Qualification
Required
Must be a currently enrolled CCU student
Knowledge of university web resources, including student CCUprint, Self-Service, Moodle, Email, etc, and how to navigate and troubleshoot basic/beginner computer hardware and software issues
Knowledge of application programs, such as Microsoft Word, Excel, PowerPoint, and others
Excellent customer service and the ability to interact with constituents
Self-motivated, productive, respectful, responsible, dependable and organized
Good interpersonal and communication skills
Ability to quickly learn new ideas and technology and possess problem solving skills
Preferred
Resume
Cover Letter / Letter of Application
Reference List
Other Document 1
Other Document 2
Other Document 3
Company
Coastal Carolina University
Coastal Carolina University is a dynamic public institution located in Conway, SC, just minutes from the vacation area of Myrtle Beach.
Founded in 1954
1001-5000 employees
H1B Sponsorship
Coastal Carolina University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (17)
2023 (13)
2022 (6)
2021 (12)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
D
Dave Frost
Senior Vice President Finance & CFO
Matthew A. Gilbert
Lecturer of Marketing
Recent News
UPSTATE BUSINESS JOURNAL
2025-11-08
2025-09-13
sportsbusinessjournal.com
2024-11-15
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