WM India · 2 months ago
Sales Retention Account Associate I
Lombard, IL, United States
Full-time
Hybrid
Entry Level
$24/hr - $24.50/hr
1+ years expWM India is seeking a Sales Retention Account Associate I to serve as a key contact for small and medium business customers. The role focuses on retaining and growing the customer base through effective management of calls and proactive outreach, ensuring positive business performance.
Information Technology & Services
Responsibilities
Communicates in a focused and compelling way that drives customers’ thoughts and actions
Utilizes appropriate change management processes to meet the demands of the sales role
Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities
Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
Contributes to individual and shared responsibilities in a team environment
Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions
Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
Analyzes reports as needed and/or handles general administrative duties as appropriate
Qualification
Required
High School Diploma or GED (accredited)
1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component
Benefits
Medical
Dental
Vision
Life Insurance
Short-Term Disability
Stock Purchase Plan
Company match on 401K
Paid Vacation
Holidays
Personal Days
Company
WM India
WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase