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Live Nation Entertainment · 2 weeks ago

Insomniac - E-commerce Merchandising Manager

Los Angeles, CA

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $100K/yr

3+ years exp

Live Nation Entertainment is a leading company in the music festival and events industry, known for its innovative and immersive experiences. They are seeking an E-commerce Merchandising Manager to enhance the performance and presentation of their online store, focusing on product launches, site merchandising, and analytics to drive engagement and revenue. This role requires collaboration with cross-functional teams and a strong understanding of e-commerce best practices.

ConcertsEvent PromotionEventsMedia and EntertainmentTicketing

No H1B

Responsibilities

Own day-to-day site merchandising: homepage, product categorization, navigation, and promotional storytelling

Partner with Design, Production, and Planning teams to ensure accurate and timely product launches

Oversee Ecommerce calendar, aligning product drops and campaigns with marketing and festival timelines

Develop strategies to optimize site performance, conversion, and average order value through data-driven decision

Monitor inventory levels and recommend actions to maximize sell-through

Collaborate with Creative on product photography, PDP copy, and digital assets to ensure consistent brand expression

Analyze site metrics (traffic, conversion, bounce, cart abandonment) and translate insights into actionable improvements

Manage promotional cadence, pricing strategies, and discount programs in alignment with business goals

Support customer experience initiatives by partnering with Ops/CS teams to address feedback and pain points

Assist in long-term Ecommerce roadmap development, providing input on platform functionality and enhancements

Train and provide support in onboarding team members, clients, vendors and partners when needed

All other projects and initiatives as identified

Qualification

Ecommerce merchandisingShopify proficiencyData-driven decision makingOnline merchandising best practicesAnalytics tools proficiencyCross-functional team coordinationPassion for musicCommunicationOrganizational skillsProblem-solving skills

Required

3-5 years experience in Ecommerce merchandising or management (fashion, streetwear, or lifestyle brands a plus)

Strong understanding of online merchandising best practices, UX, and digital customer journeys

Proficient in Shopify (or similar Ecommerce platforms) and analytics tools (Google Analytics, Shopify reports, etc.)

Comfortable with data-driven decision making and presenting insights to leadership

Experience coordinating cross-functional teams and managing Ecommerce calendars

Strong visual eye with an understanding of branding, product storytelling, and digital presentation

Excellent communication, organizational, and problem-solving skills

Passion for music, culture, and the Insomniac community is a must

Company

Live Nation Entertainment

Glassdoor4.0

Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.

Founded in 1996

Beverly Hills, California, USA

10001+ employees