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PROSTAR Staffing · 2 months ago

Bilingual Recruiter

Joliet,IL,US

Full-time

Onsite

New Grad, Entry Level

$21/hr - $23/hr

PROSTAR Staffing is seeking a Bilingual Recruiter to assist walk-in applicants and manage customer communications. The role involves processing applications, conducting orientations, and ensuring accurate payroll input while maintaining effective relationships with clients.

Staffing & Recruiting

Responsibilities

Provides customer service and support to all applicants at the kiosks and front desk

Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4 and other forms associated with the application & hiring process

Provides accurate and timely weekly payroll input

Conducts pre-employment screening and reference checks as needed

Screens new candidates, evaluates job skills to ensure the highest fill rates possible and excellent customer satisfaction. Screens for skilled candidates to assist the Skilled Recruiters

Facilitates employee orientation training and client-specific testing

Effectively communicates the skills required and expectations of jobs to which employees are dispatched

Maintains effective business relationships and communications with all Proman Staffing clients

Effectively manages and immediately resolves any problems with client orders, including escalation to branch management or other Proman personnel based on the Service Escalation Chart

Ensures accuracy & completeness of assignment information in Avionte at all times

Manages and continually assesses employee information available in the system to keep it current and accurate at all times

Visits client sites to gain knowledge of specific operations and job assignments to provide accurate expectations to employees about jobs and to enhance recruitment and placement

Counsels, coaches, and takes disciplinary action with service employees when necessary

Participates effectively in and encourages a “team” working environment

Works with peers and managers to effectively provide staffing coverage and minimize overtime hours within the branch office

Assists in the development of changes in procedures, policies and forms that positively impact the business and reinforce a commitment to continuous improvement

Completes certification within one year of hire

Cross-trains with other functional areas of the business to provide backup as needed

Other tasks as assigned

Qualification

Avionte ATSBilingual SpanishBilingual EnglishMicrosoft WordMicrosoft ExcelMicrosoft OutlookMultitaskingDependabilityCommunicationOrganization skillsTeam playerProblem-solving

Required

Must be high school graduate

Strong PC skills, including Microsoft Word, Excel & Outlook

Excellent communication and organization skills

Ability to multitask and work effectively in a busy environment

Strong team player with a high level of respect & appreciation for diversity

Strong knowledge of Avionte ATS

Flexibility to adapt to a frequently changing business environment

Dependability and reliability

Ability to analyze information quickly to make decisions and solve problems

Bilingual (Spanish and English) skills may be required

This is primarily a sedentary role in an office environment

Must be able to work in customer locations as a backup to On-Site Supervisors as needed and so must be able to walk within the customer facility (sometimes long distances)

May involve some lifting of files and boxes

May involve bending or standing to file documents

Must be able to travel to other branch offices to assist as needed

Must have experience in a customer service environment