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Knighted · 2 hours ago

Customer Service Gaming Associate

Gilroy, CA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $24/hr

Knighted is hiring Gaming Associates to help oversee live card-room games in a professional and dynamic environment. The role involves handling casino chips, verifying game fairness, and fostering exceptional customer service.

CasinoGamingMedia and Entertainment

Growth Opportunities

Responsibilities

Oversee live card-room games

Handle casino chips

Verify game fairness and accuracy

Report any suspicious activity

Foster exceptional customer service

Nurture a positive and professional environment for both guests and colleagues

Collaborate with casino personnel and dealers

Qualification

Mental mathCustomer serviceTeamworkStress managementCommunication

Required

Must be 21 years of age or older

Authorization to work in the U.S

Proficient in mental math (addition, subtraction, multiplication, and division)

Open availability for the casino's 24/7 hours of operation

Ability to pass a lifetime background check, credit check, and drug screen for state licensure

Able to sit or stand at a gaming table for 3 to 4 hours at a time

Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)

Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)

Able to see, speak, and hear clearly during gameplay

Has necessary vision capabilities: close, distance, color, peripheral, and depth perception

Comfortable with direct communication and giving corrections when needed

Able to stay focused and manage stress effectively in fast-paced, high-pressure environments

Benefits

Comprehensive Paid Training

Pay Raises

Robust Benefits: Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off.

Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back.

Low Physical Demand

Career Advancement

Company

Knighted

Glassdoor4.3

Knighted is a multi-faceted gaming and entertainment enterprise, combining seed financing with our seasoned management team to develop and grow opportunities in a wide variety of industry segments.

Founded in 2012