Blue Star Families · 5 hours ago
Program Manager, Maryland Chapter
Baltimore, MD
Full-time
Hybrid
Entry, Mid Level
$56K/yr - $71K/yr
2+ years expBlue Star Families is the largest nonprofit dedicated to making military life better for families. They are seeking a Program Manager to lead and manage multiple programs and events for the local chapter, ensuring impactful engagement with military families in the community.
Communities
Responsibilities
Lead and manage multiple programs and events for the chapter, from planning through execution
Host and/or attend events, transporting, lifting, and setting up equipment and materials (up to 50 lbs)
Apply project management expertise to all Blue Star Families’ local chapter operations
Develop and maintain schedules, budgets, resource plans, and project timelines
Set and monitor deadlines, ensure completion of deliverables, and alert the team of pending due dates and delinquencies
Utilize and manage project management technologies and tools to administer projects actively and effectively (including, but not limited to, HIVE, Hive Brite, Trello, Salesforce, Google Workspace Suite, Zoom, etc)
Foster strong, lasting relationships with community partners and local organizations
Recruit, onboard, and manage volunteers, including recognition and retention strategies
Oversee chapter communications, including social media, marketing, and outreach
Work evenings, weekends, and holidays as needed; travel locally up to 60%
Collaborate with the Senior Director, Chapter Relations, to drive national initiatives and ensure alignment across chapters
Continuously improve programs and processes to deliver an exceptional membership experience at every touchpoint
Participate in national meetings, trainings, and events to stay connected, informed, and aligned
Perform various administrative activities, including scheduling and meeting planning, document creation, communications, travel arrangements, minutes, presentations, and other logistical functions
Perform other duties as assigned
Qualification
Required
2–4 years in program, event, or community management
Independent self-starter with excellent interpersonal and communication skills
Knowledge of military family life and sensitivity to their needs
Proven experience in volunteer recruitment, management, and stewardship
Comfortable with public speaking, media interactions, and community outreach
Highly detail-oriented, organized, and able to manage multiple priorities
Ability to frequently lift and carry supplies and equipment up to 50 lbs
Ability to travel locally and transport equipment and supplies for Chapter events and functions up to 60% of the time
May be required to work nights, weekends, and holidays as necessary to carry out key job functions
Limited out-of-town/overnight travel may be required to attend meetings, trainings, events, etc
Preferred
Familiarity with CRM systems, particularly Salesforce
Experience with membership-driven or nonprofit organizations
Ability to assess and improve programs, processes, and operational efficiency
Benefits
403(b) with matching
Flexible Spending
Medical Insurance
Life Insurance
Short-Term Disability
Communications Allowance
Permanent Change of Station (PCS) Leave for Active Duty Military Spouses
On-the-job professional development training
Competitive salaries
Workplace flexibility
Company
Blue Star Families
Blue Star Families strengthens military families and our nation by connecting communities and fostering leadership.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$8.5MKey Investors
Lilly EndowmentPatrick J. McGovern Foundation
2025-12-10Grant· $7.5M
2023-12-20Grant· $1M
Leadership Team
Ashley Molina, PHR
Human Resources Business Partner
Brian Whiting
Chief Transformation Officer
Recent News
Social Media Today
2025-11-06
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