Lead Analyst, Client Insights jobs in United States
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Zocdoc · 2 weeks ago

Lead Analyst, Client Insights

Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. The Client Insights Lead Analyst will partner with strategic Sales teams to deliver analytics that drive client growth and revenue, translating data insights into actionable strategies. This role involves designing experiments, analyzing data, and presenting insights to senior stakeholders to enhance client performance and maximize profitability.

Health CareMedicalmHealthMobile AppsScheduling
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H1B Sponsor Likelynote

Responsibilities

Partnering with Sales leads to proactively uncover opportunities that improve client conversion, retention, and revenue outcomes
Designing, executing, and analyzing experiments that test client and sales hypotheses, measuring impact and uncovering causal relationships
Leveraging advanced analytics (e.g., regression, segmentation, causal inference) where experiments aren’t possible to identify optimization opportunities and track progress over time
Translating complex analyses into actionable recommendations and narratives that shape account strategy
Developing analytical frameworks that generate tailored client insights and partnering cross-functionally to evolve and scale them across teams
Presenting insights to senior Sales stakeholders through clear, compelling visualizations and recommendations
Engaging directly with clients to present insights when needed, delivering clear narratives that translate complex analyses into actionable recommendations that reinforce Zocdoc’s business value

Qualification

SQLPythonExperimental designData visualizationData storytellingStatistical analysisPresentation skillsProblem-solvingCollaboration

Required

BA/BS in Statistics, Economics, Data Science, Computer Science, or a related quantitative field
6+ years of experience in analytics, data science, or a related quantitative role using data to drive measurable business impact
Strong proficiency in SQL and experience using Python or R for statistical analysis and automation
Deep expertise in experimental design for campaign optimization and performance measurement
Ability to communicate complex analyses clearly to both technical and non-technical audiences, with strong presentation skills and executive presence
Experience with data visualization tools such as Looker, Tableau, or equivalent to convey insights effectively
Proven ability to translate analytics into business strategy, driving measurable results and commercial impact across commercial teams
Comfort with ambiguity and a structured, proactive approach to problem-solving

Benefits

Flexible, hybrid work environment at our convenient Soho location
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness programs with Headspace and Peloton
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch everyday along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified

Company

Zocdoc is a digital marketplace company that connects healthcare patients and doctors.

H1B Sponsorship

Zocdoc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (3)
2023 (6)
2022 (20)
2021 (5)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$375.94M
Key Investors
Francisco PartnersFounders FundKhosla Ventures
2021-02-11Private Equity· $150M
2019-07-01Series D
2017-05-30Secondary Market

Leadership Team

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Oliver Kharraz
CEO & Founder
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Netta Samroengraja
Chief Financial Officer
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Company data provided by crunchbase