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Chubb · 14 hours ago

Customer Service Representative, Premier Team

Whitehouse Station, NJ

Full-time

Onsite

New Grad, Entry Level

Chubb is a world leader in insurance, providing a diverse range of services to clients globally. The Premier Customer Service Representative will work closely with assigned underwriters to manage high net worth clients' policies and ensure exceptional service across all operational departments.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Work with assigned Premier Underwriter(s) to acquire and retain High Net worth Client's policies and Family Office clients

Provide a total service for assigned clients, working with designated key contacts across all internal departments within Operations

Coordinate total service for assigned accounts, working with designated key contacts in all departments in Operations

Provide quote options for new and renewal business via excel spreadsheets

Prepare quote proposals

Manage and prioritize all account requests in order to meet demanding deadlines

Create spreadsheets for agents to organize client information

Identify additional service options for Premier clients

Act as a resource to internal and external clients

Understand business and marketing concepts as they relate to the Premier strategy

Demonstrate flexibility with work hours based on business needs

Assist with special training requests as needed

Qualification

Client serviceOrganized desk managementAnalytical skillsProfessional communicationTime managementAccountabilityNegotiation skillsStrategic thinkingCreativity