AAA Auto Club Enterprises · 2 months ago
Sales Operations Analyst
St Louis, MO
Full-time
Onsite
New Grad, Entry LevelAAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, employing 14,000 individuals across 21 states. The Sales Operations Analyst will develop, test, and deploy reports to support business needs, query large datasets, and analyze trends to enhance service quality and productivity.
Insurance
Responsibilities
You will monitor various inboxes and address the needs of our internal customer base
You will query data for various ad-hoc data needs
You will also identify and analyze trends to present to peers and managers
You will design, develop, and deploy various KPIs to track Service Quality, Productivity, Frequency, and Severity, along with developing reports to track new initiatives, annual performance goals, and provide analysis for recent results
You are highly organized and able to work on multiple projects and ad-hoc requests each week, prioritize the various tasks for each project, communicate effectively on the progress made during the week or explain the challenges that are impacting a deadline and estimate when that project can be delivered
Qualification
Required
Experience in a traditional data or analytics corporate environment
Ability to learn new methodologies, databases, analytical tools and Ad Hoc reports
Excellent skills in using Microsoft Excel and PowerPoint
Excellent Tableau and SQL skills
Ability to analyze, organize and shift priorities to meet the needs of your manager/supervisor
Preferred
Tableau/SQL certification is a plus
Some experience with Python and Jupyter Notebooks
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
Company data provided by crunchbase