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Boston University · 2 weeks ago

ASSOCIATE DIRECTOR, STEWARDSHIP PROJECT MANAGEMENT, Development & Alumni Relations, Donor

Boston, MA

Full-time

Onsite

Senior Level, Lead/Staff

$86K/yr - $111K/yr

5+ years exp

Boston University is dedicated to making education accessible and fostering relationships with donors. The Associate Director will lead operational and strategic efforts in donor stewardship, focusing on financial and impact reporting to enhance donor relationships.

EducationTrainingUniversities

H1B Sponsor Likely

Responsibilities

Serve as the primary strategist and advisor on stewardship communications planning for schools/colleges/units and frontline fundraisers; consult on report scope, messaging, customization needs, and timing

Collaborate with content creators and fund stewards to develop compelling donor-focused narratives and impact stories

Provide editorial and project support for student profiles, scholarship letters, and other engagement pieces that support donor recognition and retention

Manage key stewardship communications, including email inbox triage and donor responses, in coordination with frontline fundraisers

Lead full-cycle project management for the annual reporting calendar, including oversight of timelines, workflows, deliverables, and cross-functional coordination

Design and implement an intake and approval process for ad hoc/off-cycle stewardship reports and donor communications including guidelines, intake forms, triage criteria, and escalation protocols

Track and enhance user experience within donor-facing platforms, including digital report delivery systems

Ensure quality control processes are applied to content and production workflows to uphold stewardship standards and brand alignment

Identify and implement process improvements and best practices in project tracking, reporting workflows, and content collaboration

Contribute to team-wide knowledge sharing, documentation, and process guides to ensure continuity and scalability

Create training materials, templates, and resources for Advancement colleagues

Support additional stewardship initiatives and special projects as determined by department leadership

Participate in departmental committees or task forces focused on process excellence, technology adoption, or donor engagement strategy

Educate and train colleagues on policies and best practices through a variety of communication tools and vehicles including written information, meetings, presentations, and staff training

Qualification

Donor relationsProject managementCommunications skillsCRM platformsProject Management ProfessionalData analysisEmotional intelligenceOrganizational skillsTeam collaborationAttention to detail

Required

A Cover Letter is required for consideration

Bachelor's degree

5-8 years of progressive experience in project management, donor relations/stewardship, development operations, marketing/communications, or related fields

Demonstrated success leading complex projects with cross-functional teams and tight deadlines

Exemplary communications skills and the ability to deal effectively and professionally with a variety of individuals at all levels of management within and external to a university environment

High emotional intelligence; adept at influencing, negotiating priorities, and managing change across distributed teams

Comfort with and ability to present to senior leadership and ability to train diverse audiences

Experience with project management tools (e.g., Asana, Smartsheet, Jira, Trello)

Advanced organizational and time management skills with strong attention to detail

Capacity to work in a fast-paced environment involving high-level stakeholders; ability to multi-task and prioritize effectively

Exhibit a curiosity for streamlining processes using technology to improve outcomes and accuracy

Ability to manage confidential information with discretion and professionalism

Collaborative mindset with a proactive approach to problem-solving and continuous improvement

Evening and weekend work may be required on occasion

Preferred

Experience with CRM platforms (e.g., Salesforce, Blackbaud, or equivalent)

Project Management Professional (PMP) certification or equivalent training

Experience managing program budgets or financial reconciliation

Ability to analyze metrics and recommend process improvements using donor data

Familiarity with higher education or nonprofit fundraising environments

Enthusiasm for change and growth

Company

Boston University

Glassdoor4.3

Boston University is one of the leading private research and teaching institutions in the world today, with three primary campuses in the heart of Boston and programs around the world.

Founded in 1848

Boston, Massachusetts, USA

5001-10000 employees

https://www.bumc.bu.edu/busm

H1B Sponsorship

Boston University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)