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Keysight Technologies · 2 months ago

Service Tech Coordinator

Roseville, CA

Full-time

Onsite

Senior Level

$53K/yr - $89K/yr

5+ years exp

Keysight Technologies is at the forefront of technology innovation, delivering breakthroughs in electronic design and testing. The Service Tech Coordinator will perform highly accurate calibrations and lead improvements in calibration processes while interacting with internal and external customers.

AnalyticsCloud SecurityElectronicsManufacturingNetwork SecurityProduct DesignSoftwareTest and MeasurementWireless

No H1B

Responsibilities

Perform complex and highly precise AC/DC calibrations utilizing automated systems and manual techniques

Independently solves complex technical problems, and provides advice on set-up, applications and issues related to compatibility, site-prep, ESD etc

Take a lead role in improving current processes by analyzing data from reports, verbal inputs and querying databases

Determine root cause and initiate corrective actions that enhance the process

Lead, and interface effectively with both external and internal customers manufacturing division engineering and support groups

Research and recommend new test equipment for improved testing proficiency and cost effectiveness

Qualification

Electronics EngineeringMilitary MetrologyMeasurement UncertaintyCalibration of EquipmentQuality Standards KnowledgeAutomated Calibration SystemsProblem SolvingTeam CollaborationTechnical Presentations

Required

Hold a Bachelor's Degree in Electronics or Engineering, with 5+ years of experience in Military Metrology (PMEL) or relevant work in calibration of test measurement equipment—or a combination of both

Possess a solid understanding of Measurement Uncertainty application and calculations, Measurement Guardbanding, and other principles associated with the highest level of traceability directly to SI units

Maintain working knowledge of current quality standards including ANSI/ISO 9001, ANSI/Z540.3, and ISO/IEC 17025

Perform calibration, adjustment, diagnosis, and troubleshooting of test and measurement equipment down to the assembly level

Take independent action and initiative, interfacing effectively with team members, customers, and management

Adhere to the highest standards of business ethics

Maintain high workmanship standards and consistently deliver on commitments

Promote ESD and other programs that support high-quality service delivery and minimize re-repair

Demonstrate strong computer skills, including experience in software development, software modification processes, and automated calibration systems

Solve non-standard, “one-of-a-kind” problems by developing new or customized solutions

Leverage technical expertise to fix, enhance, or develop automated calibration procedures, and document results in a format that integrates seamlessly into Service Center processes

Provide leadership and facilitate discussions among Service personnel, cross-functional teams, and trade customers regarding technical issues and problem resolution

Support formal presentations on technical matters to customers, engineering teams, and management