PGTEK ยท 1 month ago
ServiceNow ITOM Platform Developer - Secret clearance or higher
PGTEK is a consulting organization focused on helping clients meet their business and technology goals. They are seeking an experienced ServiceNow ITOM Platform Developer to support Federal clients, focusing on Event Management, Orchestration, and Process Automation within a managed services environment.
Information Technology & Services
Responsibilities
Design, develop, and implement ServiceNow ITOM and ITSM solutions
Configure and customize modules such as Incident, Change, Service Catalog, CMDB, and Discovery/Service Mapping
Develop automation scripts and integrations with monitoring and cloud platforms (AWS, Azure)
Manage and optimize CMDB processes, reporting, and configuration management activities
Collaborate with Federal clients, architects, and security teams to ensure compliance and best practices
Create and maintain documentation, perform code reviews, and stay current with platform updates
Qualification
Required
MUST possess an active Secret government clearance, at a minimum
5-7+ years of ServiceNow development experience (ITOM/ITSM focus)
Strong scripting skills (JavaScript, Python, PowerShell, or Shell)
Experience with Event Management, Discovery, and Cloud Management modules
Hands-on experience with CMDB, integrations, and automation workflows
Working knowledge of networking fundamentals (WMI, SNMP, subnetting)
Familiarity with ITIL processes and ServiceNow modules (ITBM, HR, GRC, Portal)
Excellent debugging, documentation, and communication skills
Must meet FedRAMP and U.S. Person requirements
Preferred
Bachelor's degree in Computer Science, IT, or related field
Certifications: ServiceNow Certified Application Developer, Togaf/IT4IT, or Cloud (AWS/Azure)
Prior Federal consulting experience and strong understanding of secure environments
Benefits
Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
A vision plan
Dental insurance with the base dental plan option paid for by PGTEK
Life Insurance
Short and Long-Term disability
Critical Illness insurance have premiums covered
Matching 401(k) plan
Discount on pet insurance through ASPCA Pet Insurance
Employee Assistance Program is available at no cost to all employees
Generous amount of PTO and Holidays
Education Assistance Program is available after 12 months of employment