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St. Luke's University Health Network · 2 months ago

Workforce Development Specialist (Bilingual)

Bethlehem, PA - 801 Ostrum St

Full-time

Onsite

Entry, Mid Level

2+ years exp

St. Luke's University Health Network is dedicated to providing excellent healthcare services and is seeking a Workforce Development Specialist. This role involves planning, implementing, and evaluating Workforce Development Programming in collaboration with community partners to address workforce needs and enhance career opportunities for participants.

Emergency MedicineFitnessHealth CareHospitalNon ProfitPersonal Health

Responsibilities

Plans the implementation, and evaluation of the Workforce Development Programming in a metrics-driven environment

Works in collaboration with the Network Director to develop culturally appropriate materials for recruitment

Builds and maintains productive relationships with public-sector, private-sector, non-profit and other community partners to identify workforce and talent needs within the community

Collaborates with community partners to create career pathways for future talent and develop necessary and responsive workforce solutions

Possesses working knowledge of current labor market employment information about in-demand industry sectors or occupations available in the Lehigh Valley

Outreaches and assesses young adults, and dislocated workers for work readiness, skills, strengths, aptitudes and any potential limitations/barriers to employment and post-secondary education

Establish, maintain, or facilitate regular contact with program participants and community partners to provide services that promote career awareness, career counseling, and career exploration to participants

Provides wrap-around case management services for program participants to address the social determinants of health

Provides one-on-one career coaching to increase employability skills, develop professional career goals and identify career ladders for each program participant

Plans and implements professional development sessions in collaboration with community partners to increase job keeping and job seeking skills for participants

Participates in regular meetings and/or phone calls with community partners to monitor program progress

Collects and organizes program data to monitor effectiveness of the Workforce Development program and submits reports highlighting efficacy of program

Maintains departmental records for administrative and regulatory purposes

Monitors program expenses to ensure budgets are being followed for the program

Responsible for meeting contract requirements, if applicable

Possesses excellent communication skills; keen appreciation for follow up, follow through, and attention to detail

Exceptional oral and written communication skills, including writing, editing, and making presentations to groups and individuals

Serves as a liaison and advocate between the hospital network community and community partners to promote workforce development initiatives

Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information

Collaborates with community partners to assist participants in the hiring process post program completion

Other related duties as assigned

Qualification

Workforce Development ProgrammingCareer CoachingCommunity Partnership BuildingMicrosoft Office SuiteLabor Market KnowledgeEconomic Development PracticesProfessional DevelopmentRelationship ManagementCommunication SkillsAttention to Detail

Required

Bachelor's degree required

At least two years' experience coordinating, planning, and evaluating workforce development programs

Ability to engage and maintain constructive relationships with a diverse population

Possesses working knowledge of current labor market employment information about in-demand industry sectors or occupations available in the Lehigh Valley

Possesses excellent communication skills; keen appreciation for follow up, follow through, and attention to detail

Exceptional oral and written communication skills, including writing, editing, and making presentations to groups and individuals

Proficient in Microsoft Office Suite

Experience working in and with industry; good working knowledge of the region's high demand industries especially as it relates to the workforce needs of employers

Knowledge of economic and workforce development practices, systems, and program design

Maintains responsibility for own professional development through active participation in in-services and/or continuing education programs

Complies with established chain of command for work related problems

Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements

Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external)

Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety

Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practices

Complies with Network and departmental policies regarding attendance and dress code

Sit up to 4 hours per day; 2 hours at a time. Stand for up to 6 hours per day 3 hours at a time. Walk 6 hours per day; 20 minutes at a time. Consistently lift, carry, and push objects up to 10 lbs. Frequently stoop and bend. Frequently reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, and high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral visions