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Concord Hospital Health System · 2 months ago

Labor Relations Manager

Laconia, NH

Full-time

Onsite

Mid, Senior Level

5+ years exp

Concord Hospital Health System is dedicated to providing quality healthcare services, and they are seeking a Labor Relations Manager to oversee the labor relations program. This role involves managing collective bargaining agreements, guiding management activities, and supporting leaders and departments in Human Resources policies and strategies.

Health CareHospital

Responsibilities

Administers and manages the administration of labor contracts; provides interpretation of labor contracts to managers, employees and HR staff; oversees processes for review and resolution of employee grievances

Advises managers and employees on sensitive labor relations matters, including grievance and arbitration procedures, performance issues and disciplinary actions; advises and assists managers in identifying labor relations issues and determining appropriate course of action

Serves as a member of the Hospital’s negotiation team in contract negotiations with recognized employee organizations. Maintains current knowledge of employee and labor relations trends, legal decisions, and statutory changes; conducts research necessary to support contract negotiations and employee relations. Uses appropriate negotiation strategies to develop bargaining goals and negotiate contracts consistent with the Hospital’s mission, values and goals

Provides contract interpretation to management and staff for investigation and advice on a full range of employee relations matters including informal and formal grievances, development of performance management plans, disciplinary issues, employee assistance referrals, and reduction in force issues

Facilitates on-going communication and working relationships with employee representative organizations

Provides information, advice and assistance to Human Resources department managers and staff regarding application of statutes, regulations, contracts and employee relations practices relating to their functional areas

Acts as a member of the Human Resources department and participates in human resources support activities for the Hospital. Develops and recommends to the Director of Human Resources policies and procedures concerning employee relations and personnel practices

Manages the process to investigate and respond to complaints from the National Labor Relations Board

May represent the Hospital in arbitrations and Employment Relations Board hearings related to unfair labor practice complaints

Participates in the development and delivery of management training programs designed to advance the human resources skills of the lead

Performs other related duties as assigned

Qualification

Collective bargainingLabor relationsContract administrationPerformance managementConflict resolutionEffective communicationSupervisory principlesHuman Resources practicesMediation techniquesProject management

Required

Bachelor's degree in business administration, Human Resources or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis

Five years progressively responsible, professional experience in collective bargaining and labor relations activities, including two years of supervisory experience

Experience must include leading contract administration, grievance processing, performance management and disciplinary activities

Facilitate on-going communication and working relationships with employee representative organizations and other college stakeholders

Knowledge of principles and practices of employee and labor relations, collective bargaining and employment laws

Knowledge of Human Resources theories, practices and techniques

Knowledge of supervisory principles

Knowledge of program development and administration principles and practices

Skills in practical application of collective bargaining and employment laws

Skills in effective written and oral communications, listening, presentation, group facilitation; influencing and negotiations

Skills in application of processes for influencing performance management

Skills in effective use of mediation and conflict resolution techniques

Skills in computerized systems for word processing, spreadsheet applications and database to retrieve and analyze data and/or create reports

Skills in coordinating activities with other internal departments and/or external agencies

Skills in effective project and time management

Ability to reconcile labor relations issues in the context of both existing labor agreements and desired future states of labor and employee relations

Ability to work with diverse academic, cultural and ethnic backgrounds of staff and leaders

Ability to manage multiple complex projects concurrently