Ciena · 20 hours ago
Senior Sales Engineer
United States
Full-time
Hybrid
Mid, Senior Level
$144K/yr - $230K/yr
3+ years expCiena is a global leader in high-speed connectivity, committed to a people-first approach and a flexible work environment. The Senior Sales Engineer will work with internal and external organizations to drive solutions for customers, perform technical oversight, and support customer engagements and architectural discussions.
CollaborationDeliverySoftwareTelecommunications
Hiring Manager
Whitney Hatchett
Responsibilities
As a Senior Systems Engineer you will work with both internal and external organizations and stakeholders to drive solutions for our customers
You’ll also perform technical oversight, including on-site customer engagements and support customer and internal architectural discussions and requirements
You’ll play a key role in producing written proposals, network engineering designs/documentation as well as quoting solutions and actively consult with customers on best practices and how to incorporate Ciena’s technology into their networks
You’ll serve as the Sales Engineer supporting Ciena’s customers, including serving as the customer-facing primary contact for advanced technical issues
You’ll assist in the preparation of quotes, RFx’s responses and forecasts and collect and assist in the assessment of new product features as well as manage and track customer requests and help coordinate sales activities
In addition to assisting with customer product and technology solution discussions and presentations, you’ll support the development of pricing strategies and incentives designed to win business
You’ll assist with tracking of product deliverables and communicating updates will be a key aspect of your role, as will leading the transition of customers from end-of-life products to other Ciena solutions
The planning and support of product certification, acceptance testing and network introduction activities will also be a key component of your role
Qualification
Required
Highly motivated, with strong interpersonal skills and ability to handle competing priorities
Strong leadership skills with the ability to influence stakeholders to deliver objectives
Ability to evaluate account opportunities and set direction quickly
Detail-oriented with strong follow-through
Ability to prioritize, organize, and operate in fast-paced environments
Expert knowledge of Layer 0/1 services and understanding of Layer 2/3 protocols
Technical background in optical networking, including network engineering and sales engineering roles
Excellent presentation and communication skills
Experience working with engineering organizations to articulate technical concepts for end customers
Expertise in designing high-capacity OTN and DWDM networks, including OTN and Photonic Control Planes
Knowledge of Layer 2/3 devices and protocols and positioning Ciena RSP devices in customer networks
Demonstrable knowledge of coherent modems and their impact on Capex/Opex in real networks
Expertise in positioning NMS systems as key elements for enabling automated networks
Ability to travel up to 50% of the time to customer sites, R&D locations and technical conferences for customer engagements, technical discussions, and presentations
Bachelor's degree in Engineering
3 to 5 years of Sales Engineering or equivalent experience
Preferred
Service Provider Experience / Architectural experience with Service Providers and / or MSOs
Thorough understanding and hands on experience of Ciena's 6500, RLS and WaveServer platform
Ability to articulate Ciena's Routing and Switching platform and the Adaptive IP strategy
Hands-on experience with Ciena Navigator
Industry certifications would be a plus
Benefits
Medical, dental, and vision plans
Participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time
Paid Family Leave and other leaves of absence
Company
Ciena
Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete.
5001-10000 employees
H1B Sponsorship
Ciena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (21)
2023 (36)
2022 (44)
2021 (30)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-07IPO
1995-12-01Series C
1994-12-01Series B
Leadership Team
Gary Smith
President & CEO
Kevin Kimberlin
Co-Founder
Recent News
2026-01-06
2026-01-03
Company data provided by crunchbase