Apply on Employer Site

Chase · 2 months ago

Human Resources Business Resiliency and Incident Management Executive Director

545 Washington Blvd, Jersey City, NJ, 07310, US

Full-time

Onsite

Director/Executive

$176K/yr - $260K/yr

7+ years exp

Chase is a leading financial services firm, and they are seeking an Executive Director for their Human Resources Business Resiliency and Incident Management team. The role involves leading a high-performing team to ensure effective incident response and promote innovative solutions for business resiliency across the organization.

BankingFinancial Services

Responsibilities

Lead and Inspire: Manage incidents globally for Human Resources (HR) and firm-wide Employee Support, ensure proper response to disruptions and transparency to HR and Market / Location leadership so they remain abreast of incident response and status, support resiliency lifecycle process through planning, testing and quality monitoring

Collaborate and Execute: Represent the HR Business Resiliency team globally and with the Firmwide Resiliency Office (FRO) to ensure the resiliency agenda is understood and able to be executed by practitioners in the business

Strategize and Innovate: Strengthen the resiliency lifecycle framework by staying on top of new technology, including Artificial Intelligence and solutions to combat emerging threats and bring strategy to life by leading the team through new ways to approach resiliency

Connect and Cultivate: Build and nurture relationships, globally, to represent HR Business Resiliency and bolster our overall resiliency

Qualification

Business ResiliencyCrisis ManagementProject ManagementProcess DevelopmentMetrics-driven PerformanceHuman Resources KnowledgeMultitaskingCoachingSuccession PlanningRelationship BuildingCommunication SkillsFlexibility

Required

7+ years in Business Resiliency/Continuity, Crisis Management, Project Management, and/or Process Development and Improvement

Proven people leader with a focus a track record of driving metrics-driven performance and on maintaining motivation, leading a high performing team, providing coaching, succession planning and driving innovation

A disruptor willing to challenge processes or practices that could be more effective

Ability to handle pressure situations and communicate effectively in both verbal and written channels to senior leaders in the organization

A master relationship builder, adept at managing connections across all levels and able to influence senior leaders and drive with a sense of urgency to ensure business readiness activities are complete

Flexibility to support the business during disruptive events that span regions, weekends, and holidays

Work independently and multitask in a fast-paced environment