Emond Richardson - State Farm Insurance Agent · 2 months ago
Customer Service Representative - State Farm Agent Team Member
Brooklyn, NY
Full-time
Onsite
New Grad, Entry LevelEmond Richardson - State Farm Agent is looking for a Customer Service Representative to enhance client experiences and support the growth of their insurance agency. The role involves resolving customer inquiries, coordinating with team members, and anticipating community needs.
Insurance
Responsibilities
Answer customer inquiries and provide policy information
Use a customer-focused, needs-based review process to educate customers about insurance options
Assist clients with policy changes and updates
Process insurance claims and follow up with clients
Maintain accurate records of customer interactions
Qualification
Required
Strong communication and interpersonal skills
Detail-oriented and able to multitask
Preferred
Bilingual preferred Spanish/Russian
Previous customer service experience preferred
Benefits
Paid time off (holidays and personal/sick days)
Hourly Salary plus commission/bonus
Health Insurance: Medical, Dental, Vision, and Life
401k + matching
Company sponsored insurance licensing
Growth potential/opportunities for advancement within my agency
Company
Emond Richardson - State Farm Insurance Agent
The Emond Richardson State Farm Agency’s professionally trained team members are here to serve you for all of your insurance and financial needs.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase