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American Tire Distributors · 9 hours ago

Customer Development Manager

Richmond, VA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

American Tire Distributors is the nation's premier tire distributor, providing high quality tires and shop supplies to customers across the U.S. The Customer Development Manager is responsible for driving business growth and retention through consultative selling and strategic account management.

AutomotiveLogistics

Responsibilities

Achieve sales, unit, and gross profit goals within assigned accounts and territory

Develop and implement annual sales and marketing plans to drive revenue growth

Identify new business opportunities and execute strategies to expand ATD’s footprint

Build and maintain strong relationships with key customer stakeholders

Utilize advanced analytics tools to analyze customer needs and deliver actionable insights

Provide business solutions that directly impact customer profitability and operational efficiency

Maximize sales opportunities through personal visits and virtual engagement

Maintain accurate and timely records of contacts and activities in CRM systems

Communicate relevant programs, promotions, and initiatives to customers

Partner with internal teams and external vendors to enhance customer experience

Gather and share market intelligence, competitive information, and best practices

Contribute to the development and execution of sales playbooks and strategic initiatives

Qualification

Consultative SellingRelationship ManagementStrategic PlanningCustomer Relationship Management (CRM)Data-Driven PlanningNegotiationMicrosoft OfficeData InterpretationsStrategic ExecutionInfluence